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Impact of human capital variab...
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74
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63
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50
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49
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48
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47
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46
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43
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31
Assessing lean satisfaction and its enablers : a care provider perspective
Assadej Vanichchinchai
- In:
Operations management research : OMR ; advancing …
14
(
2021
)
1/2
,
pp. 95-106
Persistent link: https://www.econbiz.de/10012584259
Saved in:
32
Investigating the employee-customer relationship in a utilitarian context
Kearney, Treasa
;
Coughlan, Joseph
;
Kennedy, Aileen
- In:
Journal of marketing management : JMM ; journal of the …
37
(
2021
)
13/14
,
pp. 1287-1312
Persistent link: https://www.econbiz.de/10012695272
Saved in:
33
Intangible asset value of employee satisfaction in high-contact services
Fang, Ruirui
;
Gao, Baojun
;
Hu, Nan
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012494929
Saved in:
34
Does employee satisfaction influence customer satisfaction? : assessing coffee shops through the service profit chain model
Son, Jung Hee
;
Kim, Jae Hong
;
Kim, Gi Jin
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495091
Saved in:
35
Role stress and affective commitment : mediator analysis of employee satisfaction
Kaur, Prabhjot
- In:
Vision : the journal of business perspective
24
(
2020
)
4
,
pp. 471-480
Persistent link: https://www.econbiz.de/10012388313
Saved in:
36
Job satisfaction and employee turnover determinants in high contact services : insights from employees' online reviews
Stamolampros, Panagiotis
;
Korfiatis, Nikolaos
; …
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 130-147
Persistent link: https://www.econbiz.de/10012063580
Saved in:
37
Employee satisfaction in hotel industry : the case of Hotel Radan in Prolom Banja
Perić, Goran
;
Dramićanin, Sandra
;
Sančanin, Branislav
- In:
Bizinfo (Blace) : časopis iz oblasti ekonomije …
10
(
2019
)
2
,
pp. 25-41
Persistent link: https://www.econbiz.de/10012268826
Saved in:
38
Extending understanding of the internal marketing practice and employee satisfaction relationship : a budget Chinese airline empirical examination
Huang, Yu-Ting
;
Rundle-Thiele, Sharyn
;
Chen, Yen-Heng
- In:
Journal of vacation marketing
25
(
2019
)
1
,
pp. 88-98
Persistent link: https://www.econbiz.de/10011986615
Saved in:
39
The impact of work culture on employee satisfaction : empirical evidence from the Indian banking sector
Dev, Santosh
;
Sengupta, Santoshi
- In:
International journal of human resources development …
17
(
2017
)
3/4
,
pp. 230-246
Persistent link: https://www.econbiz.de/10011844818
Saved in:
40
The productive service employee : personality, stress, satisfaction and performance
Harris, Eric G.
;
Fleming, David E.
- In:
The journal of services marketing
31
(
2017
)
6
,
pp. 499-511
Persistent link: https://www.econbiz.de/10011801572
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