This study examines cross-level relationship between implemented high performance work system (HPWS) and employee service related behaviors along with the mediating effects of employees' affective commitment between this relationship. Although, research studies have confirmed the positive...

Affective commitment has been highlighted as a key determinant of positive organizational level outcomes by numerous international studies. However, the attempts to explore the antecedents of affective commitment in the setting of Pakistani banking sector have been rare. Affective commitment...

Affective commitment has been highlighted as a key determinant of positive organizational level outcomes by numerous international studies. However, the attempts to explore the antecedents of affective commitment in the setting of Pakistani banking sector have been rare. Affective commitment...

High performance work systems (HPWS) and their effect on firm performance is examined using a single holistic case study design in which the Total Strategic Resource Approach (TSRA) is used to measure the extent of HPWS implementation in a private Pakistani hospital. Using a mixed methodology...

Previous studies regarding high-performance work system (HPWS)-performance relationship have been conducted at organizational level of analysis, thus highlighted management perspective of this relationship. Furthermore, the widely acknowledged 'black-box' debate in this area invites researchers...

High performance work systems (HPWS) and their effect on firm performance is examined using a single holistic case study design in which the Total Strategic Resource Approach (TSRA) is used to measure the extent of HPWS implementation in a private Pakistani hospital. Using a mixed methodology...

Previous studies regarding high-performance work system (HPWS)-performance relationship have been conducted at organizational level of analysis, thus highlighted management perspective of this relationship. Furthermore, the widely acknowledged ‘black-box’ debate in this area invites...

Managers in service industries aim to achieve high efficiency and high quality at the same time to be profitable. This dual emphasis might lead to a trade-off as a focus on efficiency often results in decreasing service quality and vice versa. Even as this trade-off is generally acknowledged,...