Narrow search
Showing 11 - 20 of 72,440
Cover Image
Assessing the influential act of compensation and leadership on stressful jobs : also devising leadership and compensation as mediators
Iqbal, Muhammad Babar; Li, Jianxun; Nie, Yu; Raza, Ali; … - In: Zagreb international review of economics & business 26 (2023) 2, pp. 137-162
Persistent link: https://www.econbiz.de/10014491002
Cover Image
What comes in the way of engagement? : moderation analysis of stress on women marketing executives' work life balance
Chakraborty, Tanusree; Gohain, Daisy; Saha, Raiswa - In: International journal of human resources development … 20 (2020) 3/4, pp. 349-368
Persistent link: https://www.econbiz.de/10012252380
Cover Image
Leadership connection to emotional intelligence and stress at workplace
Bashir, Nadeem Ahmed - In: Journal of management research 9 (2017) 1, pp. 43-51
Persistent link: https://www.econbiz.de/10011609320
Cover Image
Das Stressoren-Ressourcen-Modell der Dienstleistungsinteraktion : eine theoretische Betrachtung
Stock-Homburg, Ruth; Bieling, Gisela; Ouadoudi, Youssef el - In: Die Unternehmung : Swiss journal of business research … 64 (2010) 1, pp. 43-65
Persistent link: https://www.econbiz.de/10003955182
Cover Image
Empowerment and role stress in the human interface between the firm and its markets
Sood, Aarti; Lings, Ian - In: International journal of services technology and management 14 (2010) 2/3, pp. 233-249
Persistent link: https://www.econbiz.de/10003997676
Cover Image
The role of job demands and emotional exhaustion in the relationship between customer and employee incivility
Van Jaarsveld, Danielle; Walker, David D.; Skarlicki, … - In: Journal of management : JOM 36 (2010) 6, pp. 1486-1504
Persistent link: https://www.econbiz.de/10008701401
Cover Image
Das ethische Dilemma der Serviceorientierung
Stauss, Bernd - In: Gewinn und Ethik! : ethische Perspektiven in den …, (pp. 143-173). 2010
Persistent link: https://www.econbiz.de/10003943129
Cover Image
Das Stressoren-Ressourcen-Modell der Dienstleistungsinteraktion : eine theoretische Betrachtung
Stock-Homburg, Ruth; Bieling, Gisela; Ouadoudi, Youssef el - In: Serviceorientierung im Unternehmen : Forum …, (pp. 183-207). 2010
Persistent link: https://www.econbiz.de/10003943239
Cover Image
Job resourcefulness, symptoms of burnout and service recovery performance : an examination of call centre frontline employees
Ashill, Nicholas J.; Rod, Michel; Thirkell, Peter; … - In: The journal of services marketing 23 (2009) 5, pp. 338-350
Persistent link: https://www.econbiz.de/10009525730
Cover Image
The effect of customer incivility on service employees' customer orientation through double-mediation of surface acting and emotional exhaustion
Hur, Won-Moo; Moon, Tae Won; Han, Su-Jin - In: Journal of service theory and practice : JSTP 25 (2015) 4, pp. 394-413
Persistent link: https://www.econbiz.de/10011400716