//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
How does training improve cust...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Service quality
20,674
Dienstleistungsqualität
20,658
Customer satisfaction
13,783
Kundenzufriedenheit
13,648
Arbeitszufriedenheit
12,620
Job satisfaction
12,365
Personalentwicklung
10,062
Beziehungsmarketing
7,317
Relationship marketing
7,296
Konsumentenverhalten
7,239
Consumer behaviour
7,234
Human resource development
7,089
Deutschland
6,357
Betriebliches Bildungsmanagement
6,192
Employer-provided training
6,090
Germany
5,763
Weiterbildung
4,547
Personalmanagement
3,460
Human Resource Management
3,439
Further training
3,395
USA
3,382
Theorie
3,321
United States
3,287
Theory
3,222
Customer service
3,077
Qualitätsmanagement
3,035
Kundenservice
3,033
Mitarbeiterbindung
2,992
Employee retention
2,987
Quality management
2,890
Berufsbildung
2,673
Arbeitsverhalten
2,587
Work behaviour
2,576
Wirtschaftsprüfung
2,524
Financial audit
2,517
Vocational training
2,480
Leistungsmotivation
2,374
Work motivation
2,341
Satisfaction
2,132
Krankenhaus
2,123
more ...
less ...
Online availability
All
Undetermined
18,080
Free
15,561
Type of publication
All
Article
40,707
Book / Working Paper
24,450
Journal
199
Other
84
Type of publication (narrower categories)
All
Article in journal
32,750
Aufsatz in Zeitschrift
32,750
Aufsatz im Buch
5,410
Book section
5,410
Graue Literatur
5,376
Non-commercial literature
5,376
Working Paper
4,782
Arbeitspapier
3,853
Hochschulschrift
2,282
Thesis
1,725
Collection of articles of several authors
1,430
Sammelwerk
1,430
Aufsatzsammlung
911
Case study
757
Fallstudie
757
Konferenzschrift
537
Article
464
Bibliografie enthalten
401
Bibliography included
401
Dissertation u.a. Prüfungsschriften
387
Amtsdruckschrift
325
Government document
325
Conference paper
300
Konferenzbeitrag
300
Conference proceedings
296
Lehrbuch
269
Ratgeber
224
Textbook
223
Guidebook
205
Research Report
144
Collection of articles written by one author
133
Sammlung
133
Handbook
120
Handbuch
120
Forschungsbericht
119
Bibliographie
85
Reprint
63
Advisory report
56
Gutachten
56
Statistik
47
more ...
less ...
Language
All
English
50,404
German
11,211
Undetermined
3,327
French
298
Spanish
96
Italian
71
Polish
32
Russian
31
Dutch
29
Swedish
23
Lithuanian
13
Danish
9
Portuguese
8
Czech
7
Indonesian
7
Norwegian
7
Romanian
7
Finnish
6
Bulgarian
4
Hungarian
3
Slovak
3
Vietnamese
3
Slovenian
2
Modern Greek (1453-)
1
Croatian
1
Japanese
1
Latvian
1
Macedonian
1
Multiple languages
1
Albanian
1
Serbian
1
Turkish
1
more ...
less ...
Author
All
Bryson, Alex
116
Brunello, Giorgio
108
Fitzenberger, Bernd
94
Han, Heesup
86
Backes-Gellner, Uschi
76
Bruhn, Manfred
76
Siciliani, Luigi
76
Lechner, Michael
72
Görlitz, Katja
71
Homburg, Christian
70
Green, Francis
64
Becker, Manfred
61
Martin, Albert
58
Booth, Alison L.
56
Grund, Christian
56
Karatepe, Osman M.
56
Mattila, Anna S.
56
Clark, Andrew E.
55
Tamm, Marcus
55
Bellmann, Lutz
53
Heywood, John S.
53
Propper, Carol
53
Zwick, Thomas
53
Osikominu, Aderonke
52
Straume, Odd Rune
52
Grip, Andries de
47
Leber, Ute
46
Hanushek, Eric Alan
45
Usman, Osly
45
Prybutok, Victor R.
44
Uhlendorff, Arne
44
Drydakis, Nick
43
Rivkin, Steven G.
43
Sousa-Poza, Alfonso
43
Wunsch, Conny
43
Garavan, Thomas N.
42
Mittal, Vikas
41
Picchio, Matteo
40
Stauss, Bernd
40
Svensson, Göran
40
more ...
less ...
Institution
All
National Bureau of Economic Research
280
Institute for the Study of Labor (IZA)
163
Springer Fachmedien Wiesbaden
143
OECD
136
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
131
European Centre for the Development of Vocational Training
73
International Labour Organization (ILO), United Nations
57
International Water Management Institute (IWMI)
50
International Monetary Fund
43
International Monetary Fund (IMF)
42
IGI Global
40
Verlag Dr. Kovač
38
Internationales Arbeitsamt
35
World Bank
34
Bundesinstitut für Berufsbildung
32
Springer-Verlag GmbH
29
C.E.P.R. Discussion Papers
26
Europäische Kommission
26
HAL
26
Books on Demand GmbH <Norderstedt>
23
Europäische Kommission / Generaldirektion Bildung und Kultur
23
Forschungsinstitut zur Zukunft der Arbeit
23
Hochschulrektorenkonferenz
21
Institut der Deutschen Wirtschaft Köln
21
Haufe-Lexware GmbH & Co. KG
20
Institut für Arbeitsmarkt- und Berufsforschung (IAB)
20
Institut für Strategie und Unternehmensökonomik (ISU), Wirtschaftswissenschaftliche Fakutät
20
Inter-American Development Bank
19
Organisation for Economic Co-operation and Development
18
World Bank Group
18
CESifo
17
Forschungsinstitut Betriebliche Bildung
17
Centre for Economic Performance, LSE
16
Edward Elgar Publishing
16
Verlag Franz Vahlen
16
Deutsche Gesellschaft für Personalführung
15
Deutschland / Bundesministerium für Bildung und Forschung
15
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
15
Forschungsbasierte Infrastruktureinrichtung "Sozio-oekonomisches Panel (SOEP)", DIW Berlin (Deutsches Institut für Wirtschaftsforschung)
15
Deutsches Institut für Erwachsenenbildung
14
more ...
less ...
Published in...
All
International journal of hospitality management
749
Journal of retailing and consumer services
566
Journal of business research : JBR
549
Discussion paper series / IZA
531
IZA Discussion Papers
494
The service industries journal
422
SpringerLink / Bücher
366
The international journal of human resource management
319
International journal of contemporary hospitality management
304
Journal of vocational behavior
298
The journal of services marketing
296
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
290
NBER working paper series
279
Working paper / National Bureau of Economic Research, Inc.
274
Advances in developing human resources : ADHR
272
Tourism management : research, policies, practice
263
IZA Discussion Paper
253
Cogent business & management
247
NBER Working Paper
238
Journal of hospitality marketing & management
226
Human resource development international : enhancing performance, learning and integrity
214
Journal of travel and tourism marketing
213
Auditing : a journal of practice & theory
180
Journal of air transport management
177
Services marketing quarterly
177
The TQM journal : the international review of organizational improvement
174
International journal of human resource management
172
Journal of business ethics : JOBE
161
Journal of service research : JSR
157
International journal of productivity and quality management : IJPQM
154
Health care management review : HCM review
153
Service business
149
Journal of managerial psychology
134
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
132
International journal of quality & reliability management
131
Industrial marketing management : the international journal for industrial and high-tech firms
130
International journal of quality and service sciences
130
Journal of service management
130
MPRA Paper
130
International journal of services and operations management
128
more ...
less ...
Source
All
ECONIS (ZBW)
57,034
RePEc
3,150
USB Cologne (EcoSocSci)
2,954
EconStor
1,627
BASE
321
USB Cologne (business full texts)
163
Other ZBW resources
85
ArchiDok
59
OLC EcoSci
47
more ...
less ...
Showing
1
-
10
of
65,440
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The role of
training
in improving employability, job satisfaction and the career success of public sector employees
Marzec, Izabela
;
Austen, Agata
- In:
Argumenta oeconomica
47
(
2021
)
2
,
pp. 187-204
Persistent link: https://www.econbiz.de/10012807170
Saved in:
2
The effects of perceived organizational support and job satisfaction on transfer of
training
Zumrah, Abdul Rahim
;
Boyle, Stephen
- In:
Personnel review : a professional journal reporting new …
44
(
2015
)
2
,
pp. 236-254
Persistent link: https://www.econbiz.de/10010517675
Saved in:
3
The effects of
training
satisfaction, employee benefits, and incentives on part-time employees’ commitment
Jaworski, Caitlin
;
Ravichandran, Swathi
;
Karpinski, Aryn C.
- In:
International journal of hospitality management
74
(
2018
),
pp. 1-12
Persistent link: https://www.econbiz.de/10011924576
Saved in:
4
Employees' perception about the effect of
training
on promotion : evidence from Lebanon
Al Khoury, Pierre
;
Al Kotob, Marwan
;
Iskandar, Chahd
; …
- In:
Global journal of business research : GJBR
8
(
2014
)
2
,
pp. 23-31
Persistent link: https://www.econbiz.de/10010241266
Saved in:
5
Transfer climate and transfer of
training
: the mediating role of transfer intention in hospitality organisations
Jaidev, Uma Pricilda
- In:
International journal of services and operations management
31
(
2018
)
1
,
pp. 19-39
Persistent link: https://www.econbiz.de/10011981090
Saved in:
6
Orientation
training
and job satisfaction : a sector and gender analysis
Tabvuma, Vurain
;
Georgellis, Yannis
;
Lange, Thomas
- In:
Human resource management
54
(
2015
)
2
,
pp. 303-321
Persistent link: https://www.econbiz.de/10010526332
Saved in:
7
The impact of leadership type, employee motivation and job satisfaction on the performance of Greek Lifelong Learning
Training
Theoharis, Dimitrios
;
Katavelos, Antonios
; …
- In:
International journal of electronic customer …
10
(
2016
)
1
,
pp. 39-53
Persistent link: https://www.econbiz.de/10011687963
Saved in:
8
The effect of in-service
training
on employees' productivity in education and
training
organisation, Shiraz, Iran
Mirrezaei, Seyedeh Hashemiyeh
;
Ayoubi, Abdolhossein
; …
- In:
International journal of productivity and quality …
24
(
2018
)
1
,
pp. 134-142
Persistent link: https://www.econbiz.de/10011861760
Saved in:
9
Job Satisfaction and
Training
Investments
Obst, Cosima
-
2022
Persistent link: https://www.econbiz.de/10013259281
Saved in:
10
Influence of the work relationship between frontline employees and their immediate supervisor on customers' service experience
Kim, Peter Beomcheol
;
Gazzoli, Gabriel
;
Qu, Halin
;
Kim, …
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 425-448
Persistent link: https://www.econbiz.de/10011499261
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->