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Modelling trust in service relationships : a transnational perspective

Sekhon, Harjit; Roy, Sanjit; Shergill, Gurvinder S.; … - In: The journal of services marketing 27 (2013) 1, pp. 76-86

Persistent link: https://www.econbiz.de/10009723099

Separating the confident from the correct : leveraging member knowledge in groups to improve decision making and performance

Bonner, Bryan L.; Bolinger, Alexander R. - In: Organizational behavior and human decision processes : … 122 (2013) 2, pp. 214-221

Persistent link: https://www.econbiz.de/10010227137

The influences of cognitive factors and trust on e-government acceptance : evidence from a two-stage model

Gao, Yuan - In: Review of business information systems 17 (2013) 4, pp. 153-157

Persistent link: https://www.econbiz.de/10010231888

Trusting humans and avatars : a brain imaging study based on evolution theory

Riedl, René; Mohr, Peter; Kenning, Peter H.; Davis, Fred D. - In: Journal of management information systems : JMIS 30 (2013/14) 4, pp. 83-113

Persistent link: https://www.econbiz.de/10010378638

The impacts of relationship marketing on cognitive dissonance, satisfaction, and loyalty : the mediating role of trust and cognitive dissonance

Sharifi, Seyed Shahin; Esfidani, Mohammad Rahim - In: International journal of retail & distribution management 42 (2014) 6, pp. 553-575

Persistent link: https://www.econbiz.de/10010386524

The impact of affective and cognitive trust on knowledge sharing and organizational learning

Swift, Peter E.; Hwang, Alvin - In: The learning organization : TLO ; the international … 20 (2013) 1, pp. 20-37

Persistent link: https://www.econbiz.de/10010203336

How consumer acculturation influences interpersonal trust

Chai, Joe Choon Yean; Dibb, Sally - In: Journal of marketing management : MM 30 (2014) 1/2, pp. 60-89

Persistent link: https://www.econbiz.de/10010338664

Does customer trust play a mediating role between salesperson competence and performance?

Yang, Dong-jenn; Wu, Meng J. - In: International journal of management, economics and … 3 (2014) 2, pp. 100-121

The questions of what competence constitutes in salesperson performance and why it does matter are important issue of marketing and sales management. This study examined the importance of competence in a salesperson's performance and the mechanism underlying the relationship between competence...

Persistent link: https://www.econbiz.de/10010371876

Identifying the effects of unjustified confidence versus overconfidence : lessons learned from two analytic methods

Parker, Andrew M.; Stone, Eric R. - In: Journal of behavioral decision making 27 (2014) 2, pp. 134-145

Persistent link: https://www.econbiz.de/10010347805

Eroding trust : an agent based model to explore how trust flows

Navin Doloswala, Kalika - In: Australasian marketing journal 22 (2014) 1, pp. 51-53

Persistent link: https://www.econbiz.de/10010350397