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Customer commitment to luxury brands : antecedents and consequences
Shukla, Paurav; Banerjee, Madhumita; Singh, Jaywant - In: Journal of business research : JBR 69 (2016) 1, pp. 323-331
Persistent link: https://www.econbiz.de/10011417731
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Service satisfaction with premium durables : a cross-cultural investigation
Löffler, Michael; Decker, Reinhold - In: Quantitative marketing and marketing management : …, (pp. 401-422). 2012
Persistent link: https://www.econbiz.de/10009621746
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Evolving the private label role in the retailer-customer relationship : antecedents and impact of premium private labels on customer loyalty to the retailer
Martinelli, Elisa; Vergura, Donata Tania - In: Handbook of research on retailer-consumer relationship …, (pp. 86-106). 2014
Persistent link: https://www.econbiz.de/10010379352
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Markenloyalität im Premiumsegment des Automobilmarkts : Determinanten und Wirkungsbeziehungen
Großkurth, Bernd - 2004 - 1. Aufl.
Persistent link: https://www.econbiz.de/10002191522
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How luxury restaurants will enhance the concept of guest delight
Padma Panchapakesan; Amin, Muslim; Herjanto, Halimin - In: Journal of hospitality and tourism insights 5 (2022) 2, pp. 311-330
Persistent link: https://www.econbiz.de/10013189274
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Subclinical : the invisible service worker
Bhatnagar, Kushagra - In: Marketing theory 20 (2020) 2, pp. 151-157
Persistent link: https://www.econbiz.de/10012230737
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A mediated model of relationship quality factors affecting behavioural intention at a luxury motor vehicle dealership
Van Tonder, Estelle; Petzer, Daniël Johannes; Van Zyl, … - In: European business review : EBR ; the official journal … 29 (2017) 1, pp. 43-60
Persistent link: https://www.econbiz.de/10011646747
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The effects of e-mass customization on consumer perceived value, satisfaction, and loyalty toward luxury brands
Yoo, Jungmin; Park, Minjung - In: Journal of business research : JBR 69 (2016) 12, pp. 5775-5784
Persistent link: https://www.econbiz.de/10011597505
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Customer emotions and their triggers in luxury retail : understanding the effects of customer emotions before and after entering a luxury shop
Kim, Sooyun; Park, Geebum; Lee, Yeonjoo; Choi, Sunmee - In: Journal of business research : JBR 69 (2016) 12, pp. 5809-5818
Persistent link: https://www.econbiz.de/10011597515
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Role of motivations for luxury cruise traveling, satisfaction, and involvement in building traveler loyalty
Han, Heesup; Hyun, Sunghyup Sean - In: International journal of hospitality management 70 (2018), pp. 75-84
Persistent link: https://www.econbiz.de/10011825969