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Trading safety stock for service response time in inventory positioning
Qin, Hanzhang; Simchi-Levi, David; Ferer, Ryan; Mays, … - In: Production and operations management : the flagship … 31 (2022) 12, pp. 4462-4474
Persistent link: https://www.econbiz.de/10014265863
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Coordinating and pricing decisions in two competitive reverse supply chains with different channel structures
Sadeghi, Razieh; Taleizadeh, Ata Allah; Chan, Felix Tung Sun - In: International journal of production research 57 (2019) 9, pp. 2601-2625
Persistent link: https://www.econbiz.de/10012184089
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Using a modified SERVQUAL approach to assess the quality of supply chain services in Greek online supermarkets
Mitropoulou, Anastasia D.; Tsoulfas, Giannis T. - In: Logistics 5 (2021) 4, pp. 1-17
Background: The purpose of this paper is to study customer satisfaction concerning orders from online supermarkets, which have recently boomed to fulfil the increased needs of customers during the COVID-19 pandemic. The service quality, as well as aspects of the logistics efficiency, are being...
Persistent link: https://www.econbiz.de/10012661386
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Coordination contracts for two-echelon supply chain with price-and-carbon-emission dependent demand
Li, Lu - In: Modern economy 7 (2016) 5, pp. 606-612
Persistent link: https://www.econbiz.de/10011550484
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Decisions and coordination of retailer-led low-carbon supply chain under altruistic preference
Wang, Yuyan; Yu, Zhaoqing; Jin, Mingzhou; Mao, Jiafu - In: European journal of operational research : EJOR 293 (2021) 3, pp. 910-925
Persistent link: https://www.econbiz.de/10012533787
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Information sharing strategies in a hybrid-format online retailing supply chain
Wang, Tong-Yuan; Li, Yan-Lai; Yang, Hong-Tai; Chin, … - In: International journal of production research 59 (2021) 10, pp. 3133-3151
Persistent link: https://www.econbiz.de/10012516782
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Information and selling mode strategies in a supply chain with an outsourced private label product
Wang, Fa; Chen, Jing; Yang, Hui; Sun, Fei - In: International transactions in operational research : a … 31 (2024) 5, pp. 3280-3317
Persistent link: https://www.econbiz.de/10014533527
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The impact of new e-retailer's policy information on post-purchase services towards customer satisfaction
Kennedy, E. Noble; Kundu, Goutam Kumar - In: International journal of electronic marketing and … 13 (2022) 3, pp. 360-389
Persistent link: https://www.econbiz.de/10014309744
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Best Practice : Management von Service Levels im Teleshopping ; "Best Practice" am Beispiel QVC
Lindemann, Thomas; Vossen, Hans-Peter - In: Service Levels in der Logistik : mit KPIs und SLAs …, (pp. 115-126). 2007
Persistent link: https://www.econbiz.de/10003643906
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Quality and distribution channel selection on a hybrid platform
Luo, Huajiang; Zhong, Ling; Nie, Jiajia - In: Transportation research / E : an international journal 163 (2022), pp. 1-23
Persistent link: https://www.econbiz.de/10013276029