Narrow search
Showing 111 - 120 of 368,824
Cover Image
Corporate social responsibility, customer orientation, and the job performance of frontline employees
Korschun, Daniel; Bhattacharya, C. B.; Swain, Scott D. - In: Journal of marketing 78 (2014) 3, pp. 20-37
Persistent link: https://www.econbiz.de/10010360452
Cover Image
Frontline employees' self-perception of ageism, sexism, and lookism : comparative analyses of prejudice and discrimination in fashion and food retailing
Palmeira, Mirian - In: Handbook of research on retailer-consumer relationship …, (pp. 275-296). 2014
Persistent link: https://www.econbiz.de/10010379295
Cover Image
The effect of communication practice on deviance among Korean salespeople : the mediating role of intrinsic motivation
Yoo, Jaewon; Flaherty, Karen; Frankwick, Gary L. - In: Journal of business research : JBR 67 (2014) 9, pp. 1991-1999
Persistent link: https://www.econbiz.de/10010380091
Cover Image
The impact of frontline employees' perceptions of internal marketing on employee outcomes
Ferdous, Ahmed Shahriar; Polonsky, Michael J. - In: Journal of strategic marketing 22 (2014) 4, pp. 300-315
Persistent link: https://www.econbiz.de/10010387315
Cover Image
Workplace spirituality as a precursor to relationship-oriented selling characteristics
Chawla, Vaibhav; Guda, Sridhar - In: Journal of business ethics : JOBE 115 (2013) 1, pp. 63-73
Persistent link: https://www.econbiz.de/10009785881
Cover Image
Developing a multidimensional scale of customer-oriented deviance (COD)
Leo, Cheryl; Russell-Bennett, Rebekah - In: Journal of business research : JBR 67 (2014) 6, pp. 1218-1225
Persistent link: https://www.econbiz.de/10010365146
Cover Image
Attiduinal, personal, and job-related predictors of salesperson turnover
Wren, Brent M.; Berkowitz, David; Grant, E. Stephan - In: Marketing intelligence & planning 32 (2014) 1, pp. 107-123
Persistent link: https://www.econbiz.de/10010252834
Cover Image
Engaged customers as job resources or demands for frontline employees?
Verleye, Katrien; Gemmel, Paul; Rangarajan, Deva - In: Journal of service theory and practice : JSTP 26 (2016) 3, pp. 363-383
Persistent link: https://www.econbiz.de/10011528307
Cover Image
Understanding the relationship between frontline employee boreout and customer orientation
Stock-Homburg, Ruth - In: Journal of business research : JBR 69 (2016) 10, pp. 4259-4268
Persistent link: https://www.econbiz.de/10011554145
Cover Image
Interactive effects of personal and organizational resources on frontline bank employees' job outcomes : the mediating role of person-job fit
Sengupta, Aditi Sarkar; Yavas, Ugur; Babakus, Emin - In: The international journal of bank marketing : IJBM 33 (2015) 7, pp. 884-903
Persistent link: https://www.econbiz.de/10011490746