Social networks have been shown to affect health. Because online social networking makes it easier for individuals to interact with experientially similar others in regard to health issues and to exchange social support, there has been increasing effort to understand how networks function....

Electronic business (e-business) has been popularly lauded as “new economy.†As a result, firms are prompted to invest heavily in e-business related activities such as supplier/procurement and online exchanges. Whether the investments have actually paid off for the firms remain largely...

Information Technology Service Management (ITSM) is a quality management approach for managing IT services that meet business needs. The most broadly accepted ITSM framework is ITIL® (Mann, 2012) and its adoption by organizations across the globe has grown over the past decade. A study...