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Reflections on "assessing tourist behavioral intentions through perceived service quality and customer satisfaction"

Alén, Elisa - In: Journal of global scholars of marketing science : … 28 (2018) 4, pp. 358-362

Persistent link: https://www.econbiz.de/10011962788

What do customers expect of travel agent-customer interactions? : measuring and improving customer experience in interactions with travel agents

Wu, Yu-Chi; Lee, Hsiang-Ming; Liao, Pin-Ru - In: Journal of travel and tourism marketing 35 (2018) 8, pp. 1000-1012

Persistent link: https://www.econbiz.de/10011941816

Destination attributes influencing Chinese travelers' perceptions of experience quality and intentions for island tourism : a case of Jeju Island

Moon, Hyoungeun; Han, Heesup - In: Tourism management perspectives : TMP 28 (2018), pp. 71-82

Persistent link: https://www.econbiz.de/10011942417

The effect of experience quality on behavioral intentions of domestic tourists in visiting water parks

Ghorbanzade, Davood; Mehrani, Hormoz; Rahehagh, Atena - In: Cogent business & management 6 (2019), pp. 1-24

This study proposed a model to assess visitor experience quality and its effect on their image, perceived value, delight, satisfaction, and behavioral intentions in Iranian water parks. Based on convenience sampling, a sample of 384 visitors at five water parks in Mashhad, Iran was selected....

Persistent link: https://www.econbiz.de/10012113822

Does service type influence satisfaction? : a case study of Edinburgh Castle

Beattie, Jane M.; Schneider, Ingrid E. - In: Tourism management : research, policies, practice 67 (2018), pp. 89-97

Persistent link: https://www.econbiz.de/10011841842

Wine tourist engagement with the winescape : scale development and validation

Thomas, Ben; Quintal, Vanessa Ann; Phau, Ian - In: Journal of hospitality & tourism research : JHTR ; the … 42 (2018) 5, pp. 793-828

Persistent link: https://www.econbiz.de/10011912763

The role of wellness spa tourism performance in building destination loyalty : the case of Thailand

Han, Heesup; Kiatkawsin, Kiattipoom; Jung, Heekyoung; … - In: Journal of travel and tourism marketing 35 (2018) 5, pp. 595-610

Persistent link: https://www.econbiz.de/10011918022

Developing and validating a multidimensional tourist engagement scale (TES)

Huang, Shuyue; Choi, Hwansuk Chris - In: The service industries journal 39 (2019) 7/8, pp. 469-497

Persistent link: https://www.econbiz.de/10012203968

Tourist experience quality and loyalty to an island destination : the moderating impact of destination image

Moon, Hyoungeun; Han, Heesup - In: Journal of travel and tourism marketing 36 (2019) 1, pp. 43-59

Persistent link: https://www.econbiz.de/10012179362

Halal-friendly hotels : impact of halal-friendly attributes on guest purchase behaviors in the Thailand hotel industry

Jeaheng, Yoksamon; Al-Ansi, Amr; Han, Heesup - In: Journal of travel and tourism marketing 36 (2019) 6, pp. 729-746

Persistent link: https://www.econbiz.de/10012179463