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Factors influencing patient loyalty to outpatient medical services : an empirical analysis of the UAE's government healthcare system
Dayan, Mumin; Al Kuwaiti, Ibrahim A.; Husain, Zafar; … - In: International journal of quality & reliability management 39 (2022) 1, pp. 176-203
Persistent link: https://www.econbiz.de/10013169330
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Influence of socioemotional wealth on non-family managers' risk taking and product innovation in family businesses
Ng, Poh Yen; Dayan, Mumin; Makri, Marianna - In: Cross cultural & strategic management 29 (2022) 2, pp. 297-319
Persistent link: https://www.econbiz.de/10013189330
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Performance in family firm : influences of socioemotional wealth and managerial capabilities
Ng, Poh Yen; Dayan, Mumin; Di Benedetto, C. Anthony - In: Journal of business research : JBR 102 (2019), pp. 178-190
Persistent link: https://www.econbiz.de/10012103958
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How family firms can avoid the trap of strong social ties and still achieve innovation : critical roles of market orientation and transgenerational intent
Dayan, Mumin; Ng, Poh Yen; De Clercq, Dirk - In: International journal of entrepreneurial behavior & research 29 (2023) 6, pp. 1314-1337
Persistent link: https://www.econbiz.de/10014315906
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Effects of constructive politics and market turbulence on entrepreneurial orientation-performance relationship : a moderated mediation model
Dayan, Mumin; Ng, Poh Yen; Husain, Zafar; Zacca, Robert - In: European management journal 41 (2023) 3, pp. 385-394
Persistent link: https://www.econbiz.de/10014333832
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When performance demands enable change : how employees can overcome emotional dissonance and organizational underappreciation
De Clercq, Dirk; Dayan, Mumin; Ng, Poh Yen - In: European management journal 42 (2024) 4, pp. 565-575
Persistent link: https://www.econbiz.de/10015055442
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Influence of socioemotional wealth on non-family managers’ risk taking and product innovation in family businesses
Ng, Poh Yen; Dayan, Mumin; Makri, Marianna - In: Cross Cultural & Strategic Management 29 (2021) 2, pp. 297-319
Purpose: There is a growing interest in understanding family firms’ strategic behavior using the socioemotional wealth (SEW) perspective. This study explores how family SEW dimensions influence non-family managers’ attitudes toward risk in the context of product innovation. This study also...
Persistent link: https://www.econbiz.de/10012811173
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Factors influencing patient loyalty to outpatient medical services : an empirical analysis of the UAE's government healthcare system
Dayan, Mumin; Al Kuwaiti, Ibrahim A.; Husain, Zafar; … - In: International Journal of Quality & Reliability Management 39 (2021) 1, pp. 176-203
Purpose: The aim of this research is to uncover issues that inhibit patients' satisfaction and loyalty and identify factors that could enhance customer retention by government hospitals in the United Arab Emirates (UAE). The mediating impact of outpatient satisfaction on service quality, word...
Persistent link: https://www.econbiz.de/10012540303
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B2B service innovation and global industrial service management
Dayan, Mumin; Ndubisi, Nelson Oly - In: Industrial marketing management : the international … 89 (2020), pp. 140-142
Persistent link: https://www.econbiz.de/10012289849
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The effects of complementarity of knowledge and capabilities on joint innovation capabilities and service innovation : the role of competitive intensity and demand uncertainty
Ndubisi, Nelson Oly; Dayan, Mumin; Yeniaras, Volkan; … - In: Industrial marketing management : the international … 89 (2020), pp. 196-208
Persistent link: https://www.econbiz.de/10012290043