Purpose: The purpose of this paper is to investigate the disruption to civic accountability by strategic corporate action in the form of SLAPP suits. Design/methodology/approach: This paper provides empirical evidence of the discursive processes underpinning participatory and emancipatory...

With a current market size of more than $11 billion, expected to double within 5 years, more businesses are expected to acquire, implement, and update marketing automation systems in the near future. However, for all the promises of profit and organisational revolution, there is already a gap...