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When Western HRM constructs meet Chinese contexts : validating the pluralistic structures of human resource management systems in China

Zhou, Yu; Liu, Xiao-yu; Hong, Ying - In: The international journal of human resource management 23 (2012) 19, pp. 3983-4008

Persistent link: https://www.econbiz.de/10009657586

Effects of team leader emotional intelligence and team emotional climate on team member job satisfaction : a cross-level

Liu, Xiao-yu; Liu, Jun - In: Nankai business review international 4 (2013) 3, pp. 180-198

Persistent link: https://www.econbiz.de/10010198203

Workgroup emotional exchanges and team performance in China

Liu, Xiao-yu; Härtel, Charmine E. J. - In: Asia Pacific : journal of human resources 51 (2013) 4, pp. 471-490

Persistent link: https://www.econbiz.de/10010201363

Customer sexual harassment and frontline employees' service performance in China

Liu, Xiao-yu; Kwan, Ho Kwong; Chiu, Randy K. - In: Human relations 67 (2014) 3, pp. 333-356

Persistent link: https://www.econbiz.de/10010257744

How emotional climate in teams affects workplace effectiveness in individualistic and collectivistic contexts

Härtel, Charmine E. J.; Liu, Xiao-yu - In: Journal of management & organization : journal of … 18 (2012) 4, pp. 573-585

Persistent link: https://www.econbiz.de/10010058187

Abusive supervision and organizational citizenship behaviour: is supervisorsubordinate guanxi a mediator?

Liu, Xiao-Yu; Wang, Jing - In: The international journal of human resource management 24 (2013) 7, pp. 1471-1489

Persistent link: https://www.econbiz.de/10010085106

When Western HRM constructs meet Chinese contexts: validating the pluralistic structures of human resource management systems in China

Zhou, Yu; Liu, Xiao-Yu; Hong, Ying - In: The international journal of human resource management 23 (2012) 19, pp. 3983-4009

Persistent link: https://www.econbiz.de/10010000985

Abusive supervision and organizational citizenship behaviour : is supervisor-subordinate guanxi a mediator?

Liu, Xiao-yu; Wang, Jiang - In: The international journal of human resource management 24 (2013) 7, pp. 1471-1489

Persistent link: https://www.econbiz.de/10009735015

The service smile chain : linking leader emotions to customer outcomes

Liu, Xiao-Yu; Liu, Yongmei - In: The service industries journal 40 (2020) 5/6, pp. 415-435

Persistent link: https://www.econbiz.de/10012208574

Service-oriented human resource practices and customer outcomes : the service-profit chain perspective

Chen, Pei-Chi; Chi, Nai-Wen - In: Personnel Review 51 (2021) 4, pp. 1427-1448

Purpose: Based on the service-profit chain perspective, this study investigates whether service-oriented human resource practices can enhance customer outcomes through motivational mechanisms (i.e. intrinsic/extrinsic satisfaction) as well as emotional mechanisms (i.e. emotional labor...

Persistent link: https://www.econbiz.de/10012641777