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Job crafting and customer serv...
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Consumer behaviour
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Teng, Hsiu-Yu
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3
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International journal of hospitality management
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Tourism management : research, policies, practice
3
Tourism management perspectives : TMP
2
International journal of contemporary hospitality management
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ECONIS (ZBW)
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The impact of leaders' affiliative humor and aggressive humor on the workplace ostracism : a serial mediation model
Hsiao, Mann-Jung
;
Teng, Hsiu-Yu
;
Chen, Chien-Yu
;
Hsieh, …
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 525-546
Persistent link: https://www.econbiz.de/10014511823
Saved in:
12
The effect of centralization on organizational citizenship behavior and deviant workplace behavior in the hospitality industry
Yen, Chang-Hua
;
Teng, Hsiu-Yu
- In:
Tourism management : research, policies, practice
36
(
2013
),
pp. 401-410
Persistent link: https://www.econbiz.de/10010092537
Saved in:
13
Charismatic tour-guiding : scale development and validation
Teng, Hsiu-Yu
;
Tsaur, Sheng-Hshiung
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
7
,
pp. 1495-1507
Persistent link: https://www.econbiz.de/10013390813
Saved in:
14
Can perceived coolness enhance memorable customer experience? : the role of customer engagement
Tsaur, Sheng-Hshiung
;
Teng, Hsiu-Yu
;
Han, Tien-Cheng
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4468-4485
Persistent link: https://www.econbiz.de/10014430129
Saved in:
15
Restaurant innovativeness and brand attachment : the role of memorable brand experience
Teng, Hsiu-Yu
;
Chen, Chien-Yu
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
5
,
pp. 827-850
Persistent link: https://www.econbiz.de/10014292009
Saved in:
16
Does restaurant innovativeness influence customer advocacy? : the roles of self-image congruity and customer engagement
Teng, Hsiu-Yu
;
Chen, Chien-Yu
;
Han, Tien-Cheng
- In:
Journal of hospitality and tourism insights
7
(
2024
)
4
,
pp. 1831-1851
Persistent link: https://www.econbiz.de/10015053144
Saved in:
17
How and when job passion promotes customer-oriented organizational citizenship behavior : a moderated mediation model
Teng, Hsiu-Yu
;
Tsai, Cheng-Hsien
;
Hung, Chia-Wen
- In:
International journal of hospitality management
122
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10015072444
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