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Lin, Hsin-hui - In: The service industries journal 32 (2012) 11, pp. 1865-1882

Persistent link: https://www.econbiz.de/10009582169

The adoption of mobile services : a cross service study; SNF-projects no 6965 "The adoption of mobile services" and 6500 "Mobile and channel integrating electronic commerce"

Pedersen, Per E. (contributor); … - 2002

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Assessment of Extended E-S-Qual Model in an M-Commerce Setting

Dastane, Omkar - 2019

The research goal is to fill the current research gap by determining the service factors that influence M-commerce Apps customer satisfaction and loyalty in Malaysia by adopting e-service quality (e-SQ) model and relationship quality theories in the context of mobile commerce apps. A framework...

Persistent link: https://www.econbiz.de/10012892587

Developing and validating a mobile catering app success model

Wang, Yi-Shun; Tseng, Timmy H.; Wang, Wei-Tsong; Shih, … - In: International journal of hospitality management 77 (2019), pp. 19-30

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Reducing the service deficit in m-commerce : how service-technology fit can support digital sales of complex products

Heinze, Jörg; Matt, Christian - In: International journal of electronic commerce : IJEC 22 (2018) 3, pp. 386-418

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Retail in my pocket : replicating and extending the construct of service quality into the mobile commerce context

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Mobile commerce applications service quality in enhancing customer loyalty intention : mediating role of customer satisfaction

Nurul Fazleen Mohd Zariman; Norshima Humaidi; Muhammad … - In: Journal of financial services marketing 28 (2023) 4, pp. 649-663

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Nutzung von Suchmaschinen-Marketing als Teil des Internet-Marketings in Schweizer Hotels

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Online competitive information space for hotels : an information search perspective

Xiang, Zheng; Law, Rob - In: Journal of hospitality marketing & management 22 (2013) 5/6, pp. 530-546

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Selling rooms online : the use of social media and online travel agents

Inversini, Alessandro; Masiero, Lorenzo - In: International journal of contemporary hospitality management 26 (2014) 2, pp. 272-292

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