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Post‐adoption buffering effect...
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Schumann, Jan Hendrik
68
Wangenheim, Florian von
15
Schumann, Jan H.
13
Wünderlich, Nancy V.
11
Wangenheim, Florian v.
8
Anderl, Eva
6
Beverungen, Daniel
6
Nagel, Christian Siegfried Anton
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Stich, Volker
6
Holzmüller, Hartmut H.
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Mende, Martin
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März, Armin
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Nagel, Christian
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Strina, Giuseppe
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Ates, Zelal
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Büttgen, Marion
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Heß, Nicole Jasmin
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Komor, Marcin
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Sandner, Philipp
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Schubach, Sebastian
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Scott, Maura L.
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Hammes, Daniel
3
Michel, Stefan
3
Steinbach, Andreas
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Stringfellow, Anne
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Uhrich, Fabian
3
Volz, Julian
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Widjaja, Thomas
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Anderl, Eva M.
2
Betzler, Dennis
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Block, Jörn
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Journal of business research : JBR
6
Journal of service research : JSR
6
Journal of retailing
4
Three Essays on the marketing of innovations : community collaboration, strategy at product launch, and customers’ post-adoption experience of really new products
3
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Remote Services : neue Formen der Internationalisierung von Dienstleistungen
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Technovation : the international journal of technological innovation, entrepreneurship and technology management
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1
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1
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Harvard-Business-Manager : das Wissen der Besten
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ECONIS (ZBW)
74
USB Cologne (business full texts)
4
OLC EcoSci
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RePEc
3
EconStor
1
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Ferngesteuerte Dienstleistungen : betriebswirtschaftliche Spezifika, Terminologie und Herausforderungen für das Management
Wünderlich, Nancy V.
;
Schumann, Jan Hendrik
; …
- In:
Remote Services : neue Formen der Internationalisierung …
,
(pp. 3-26)
.
2007
Persistent link: https://www.econbiz.de/10003495721
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22
Interkulturelle Problemfelder beim Offshoring von IT-Dienstleistungen nach China und Indien sowie Lösungsansätze aus der Unternehmenspraxis
Hammes, Daniel
;
Schumann, Jan Hendrik
;
Steinbach, Andreas
; …
- In:
Remote Services : neue Formen der Internationalisierung …
,
(pp. 67-88)
.
2007
Persistent link: https://www.econbiz.de/10003495739
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23
Cross-cultural differences in the effect of received word-of-mouth referral in relational service exchange
Schumann, Jan Hendrik
;
Wangenheim, Florian von
; …
- In:
Journal of international marketing
18
(
2010
)
3
,
pp. 62-80
Persistent link: https://www.econbiz.de/10008657427
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24
Service locus of control and customer coproduction : the role of prior service experience and organizational socialization
Büttgen, Marion
;
Schumann, Jan Hendrik
;
Ates, Zelal
- In:
Journal of service research : JSR
15
(
2012
)
2
,
pp. 166-181
Persistent link: https://www.econbiz.de/10009548673
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25
Culture's impact on customer motivation to engage in professional service enactments
Schumann, Jan Hendrik
;
Wünderlich, Nancy V.
;
Zimmer, Marcus
- In:
Schmalenbach business review : sbr
64
(
2012
)
2
,
pp. 141-165
Persistent link: https://www.econbiz.de/10009531968
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26
Management und Marketing ferngesteuerter Dienstleistungen : konzeptionelle Verortung, betriebswirtschaftliche Herausforderungen und künftige Forschungsaufgaben
Wünderlich, Nancy V.
;
Schumann, Jan Hendrik
; …
- In:
Journal of business economics : JBE
81
(
2011
)
9
,
pp. 977-1001
Persistent link: https://www.econbiz.de/10009303338
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27
How to use multichannel behavior to predict online conversions : behavior patterns across online channels inform strategies for turning users into paying customers
Klapdor, Sebastian
;
Anderl, Eva
;
Schumann, Jan Hendrik
; …
- In:
Journal of advertising research
55
(
2015
)
4
,
pp. 433-442
Persistent link: https://www.econbiz.de/10011429169
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28
Kann man mit kostenfreien Dienstleistungen Geld verdienen? : Produktivität kostenfreier E-Services
Anderl, Eva
;
März, Armin
;
Schumann, Jan Hendrik
; …
-
2012
Persistent link: https://www.econbiz.de/10011339055
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29
The impact of consumption goals on flat-rate choice : can "hedonizing" a service increase customers' propensity to choose a flat rate?
Uhrich, Fabian
;
Schumann, Jan Hendrik
;
Wangenheim, …
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 216-230
Persistent link: https://www.econbiz.de/10009774870
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30
Spillover effects of service failures in coalition loyalty programs : the buffering effect of special treatment benefits
Schumann, Jan Hendrik
;
Wünderlich, Nancy V.
; …
- In:
Journal of retailing
90
(
2014
)
1
,
pp. 111-118
Persistent link: https://www.econbiz.de/10010359932
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