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Provides a review and ready reference to recent writings on new service development (NSD), especially for the financial services sector. Discusses the types of new service development, the purposes served by them and the processes. Refers to the key activities of NSD and measures its success. An...
Persistent link: https://www.econbiz.de/10014723257
The specific domain of market orientation has been the subject of much scrutiny this decade. Both conceptual and empirical advances have been made to establish the marketing orientation construct as central to marketing decisions, business activities and organizational culture. However, a lacuna...
Persistent link: https://www.econbiz.de/10014723300
financial services show a rapid product innovation. However, for financial services the risk of failure is considerable. Argues …
Persistent link: https://www.econbiz.de/10014723329
Persistent link: https://www.econbiz.de/10014723413
Persistent link: https://www.econbiz.de/10014723431
Purpose – This paper aims to examine how consumers’ perceptions of innovativeness affect an important brand performance metric: consumer brand loyalty. Specifically, the mediating role of perceived quality in this relationship is explained using signaling theory. Design/methodology/approach...
Persistent link: https://www.econbiz.de/10014723480
Purpose – This paper aims to explore what factors motivate consumers to engage in co-creation innovation activities … enables firms to strategically manage their co-creation relationships and innovation processes. Originality/value – The study …
Persistent link: https://www.econbiz.de/10014724571
Remarks that the importance of innovation is now well recognized in the marketing literature. Argues that radical … innovation is still very important to a mature company for the development of new sales. Discusses the details that are important … to radical innovation, and proffers an initiative for the development of new business. Analyses the results of empirical …
Persistent link: https://www.econbiz.de/10014724901
capitalist system for maintaining a competitive advantage in their operating markets. Describes the process as one of innovation …
Persistent link: https://www.econbiz.de/10014724970
Reviews product life cycle theory and examines empirical evidence. Reports on empirical research carried out to determine the applicability of the theory to popular record products. Proposes a framework of the relationship between the producer life cycle and the marketing mix.
Persistent link: https://www.econbiz.de/10014725039