Purpose The aim of this study is to determine whether customer satisfaction, trust and commitment as relationship …. Findings It was discovered that customers who trust the dealership may be more committed, and commitment may strengthen the …

intermediaries in terms of trust, commitment, communication, control and two performance variables; financial performance and …-based direct sales were characterized having higher trust, communication and control than extended relationships before replacement …

Purpose – The paper attempts to develop an approach to “trust” in leadership based on Herzberg's two‐factor theory … determinants of trust in leadership. The paper culminates with a general hypothetical model justified through anecdotal …

Purpose – The aim of the current study is to examine the impact of high involvement work practices (HIWPs) upon trust … organizations in the UAE. Respondents were asked to provide their perceptions of a range of practices and their impact on trust and … commitment. Findings – The analyses support a model in which a collection of HIWPs positively influenced trust and commitment. In …

Purpose – The purpose of this study is to examine the relationship between an employee's trust of coworkers and that … the trust‐behavior relationship is considered. Design/methodology/approach – A rigorous research methodology was employed … to minimize potential problems with common method variance. Trust ratings were provided by 135 US, 203 Turkish, 100 …

mutual trust deficit, which if lowered can act as a catalyst toward mitigating their relational problems. The study offers e …‐business strategies to enhance trust between the parties. Design/methodology/approach – This study is a conceptual work. It looks at the …‐business strategies to enhance trust between the parties. In this context, the study first describes the supplier‐EMC relations over time …