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On the benefits of being alone : scheduling changes, intensity of competition and dynamic airline pricing

Kerkemezos, Yannis; Karreman, Bas - 2020

prediction that APDs are larger when the intensity of competition is higher using a sample of airline fare quotes. Our results … also suggest that airline price dispersion increases with the intensity of competition. …

Persistent link: https://www.econbiz.de/10012251366

Understanding airline travelers' perceptions of well-being : the role of cognition, emotion, and sensory experiences in airline lounges

Kim, Hyeon-Cheol; Chua, Bee-Lia; Lee, Sanghyeop; Huey … - In: Journal of travel and tourism marketing 33 (2016) 7/9, pp. 1213-1234

Persistent link: https://www.econbiz.de/10011627491

Travelers' switching behavior in the airline industry from the perspective of the push-pull-mooring framework

Jung, Jishim; Han, Heesup; Oh, Mihae - In: Tourism management : research, policies, practice 59 (2017), pp. 139-153

Persistent link: https://www.econbiz.de/10011642665

The impact of service quality, customer engagement and selected marketing constructs on airline passenger loyalty

Hapsari, Raditha; Clemes, Michael D.; Dean, David - In: International journal of quality and service sciences 9 (2017) 1, pp. 21-40

Persistent link: https://www.econbiz.de/10011650501

A voice in the skies : listening to airline passenger preferences

Kurtulmuşoğlu, Feride Bahar; Can, Gülin Feryal; … - In: Journal of air transport management 57 (2016), pp. 130-137

Persistent link: https://www.econbiz.de/10011610839

Perceptions of premium service and superiority : why do customers pay more for high-value-added domestic airline services in Japan?

Oskaki, Takanori; Kubota, Yukihiro - In: Journal of air transport management 57 (2016), pp. 196-201

Persistent link: https://www.econbiz.de/10011610997

Role of airline food quality, price reasonableness, image, satisfaction, and attachment in building re-flying intention

Han, Heesup; Lee, Kai-Sean; Chua, Bee-Lia; Lee, Sanghyeop; … - In: International journal of hospitality management 80 (2019), pp. 91-100

Persistent link: https://www.econbiz.de/10012058616

The anomaly of airline passenger behavioral intention : a comparison between low-cost and full-service airlines

Auryn Rachma Maulisa; Rahayu Hijrah Hati - In: ASEAN marketing journal : Association of Southeast … 10 (2018) 2, pp. 75-90

Persistent link: https://www.econbiz.de/10012106923

Perceived service quality and customer loyalty : the mediating effect of passenger satisfaction in the Nigerian airline industry

Rahim, A. Ganiyu - In: International journal of management and economics 52 (2016) 1, pp. 94-117

The long-term survival and competiveness of the airline business is strongly connected to the quality of service … offered by airline operators and their ability to satisfy and build long-term relationships with customers. This study … investigates the relationship among service quality, customer satisfaction and loyalty in the Nigerian airline industry. The cross …

Persistent link: https://www.econbiz.de/10012026399

Airline service failed!

Mena, Miguela - In: International journal of business and economics 16 (2017) 3, pp. 257-262

Persistent link: https://www.econbiz.de/10011973043