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The implication of trust that influences customers' intention to use mobile banking

Ramli, Yanto; Harwani, Yuli; Soelton, Mochamad; … - In: Journal of Asian finance, economics and business : JAFEB 8 (2021) 1, pp. 353-361

Persistent link: https://www.econbiz.de/10012692340

Acceptance of mobile loyalty cards in the German B2C consumer goods market

Schneider, Sandra - In: International journal of management and economics 57 (2021) 1, pp. 85-102

The consumer goods market is characterized by strong competition. Thus, to bind customers to the company, a higher priority needs to be attributed to customer retention measures. Such measures include the loyalty card, but the use of the physical card is declining. To counteract this decline,...

Persistent link: https://www.econbiz.de/10012519955

Online bike: role of perceived technology, perceived risk, and institution-based trust on service usage via online trust

Yuliati, Lilik N.; Dradjat, Hasdevi A.; Simanjuntak, … - In: Cogent business & management 7 (2020) 1, pp. 1-19

This research aimed to analyze the effect of perceived technology, perceived risk, and institution-based trust on online trust and service usage of online bike-sharing services in Indonesia. As many as 200 respondents were chosen through systematical random sampling techniques. The data obtained...

Persistent link: https://www.econbiz.de/10012626895

Gender-generation characteristic in relation to the customer behavior and purchasing process in terms of mobile marketing

Stefko, Robert; Bacik, Radovan; Fedorko, Richard; … - In: Oeconomia Copernicana 13 (2022) 1, pp. 181-223

Persistent link: https://www.econbiz.de/10013255852

The impact of customer's training of digital banking services on its acceptability by customers' in India

Bansal, Nitin; Pareek, Nishtha; Nigam, Abhinav - In: International journal of business and globalisation : IJBG 30 (2022) 2, pp. 207-231

Persistent link: https://www.econbiz.de/10013194076

Transforming the automotive retail : drivers for customers' omnichannel BOPS (Buy Online & Pick up in Store) behavior

Kim, Sehoon; Connerton, Timothy Paul; Park, Cheongyeul - In: Journal of business research : JBR 139 (2022), pp. 411-425

Persistent link: https://www.econbiz.de/10013194198

How customers motive attributions impact intentions to use an interactive kiosk in-store

Van de Sanden, Stephanie; Willems, Kim; Brengman, Malaika - In: Journal of retailing and consumer services 66 (2022), pp. 1-8

Persistent link: https://www.econbiz.de/10013209666

A cross-country analysis of the determinants of customer recommendation intentions for over-the-top (OTT) platforms

Yousaf, Anish; Mishra, Abhishek; Taheri, Babak; Kesgin, … - In: Information & management : the internat. journal of … 58 (2021) 8, pp. 1-13

Persistent link: https://www.econbiz.de/10013192039

"Yes, we do. Why not use augmented reality?" : customer responses to experiential presentations of AR-based applications

Hsu, Sheila Hsuan-Yu; Tsou, Hung Tai; Chen, Ja-Shen - In: Journal of retailing and consumer services 62 (2021), pp. 1-12

Persistent link: https://www.econbiz.de/10012648945

Customers' Trust and Technology Acceptance Model on Online Purchase Intention

Denaputri, Annisa - 2020

This study was conducted to see if online purchase intention was related to customers' trust and Technology Acceptance Model (TAM). After conducting a study of 237 respondents using the Structural Equation Modeling (SEM) analysis test we found that the level of trust affects the perceived...

Persistent link: https://www.econbiz.de/10012828746