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An exploratory study of how a Korean chaebol's learning culture facilitates customer service

Lee, Yangim; Trim, Peter R. J. - In: Journal of global scholars of marketing science : … 25 (2015) 4, pp. 338-357

Persistent link: https://www.econbiz.de/10011515086

What and how do mentors learn? : the role of relationship quality and mentoring self-efficacy in mentor learning

Astrove, Stacy L.; Kraimer, Maria L. - In: Personnel psychology : a journal of applied research 75 (2022) 2, pp. 485-513

Persistent link: https://www.econbiz.de/10013279898

The effect of the consumer's engagement in the process of adopting functional applications : the mobile banking case

Gonçalves Filho, Cid; Monteiro, Plínio Rafael Reis; … - In: International journal of business and systems research … 15 (2021) 3, pp. 317-336

Persistent link: https://www.econbiz.de/10012513972

The value of "bespoke" : demand learning, preference learning, and customer behavior

Huang, Tingliang; Liang, Chao; Wang, Jingqi - In: Management science : journal of the Institute for … 64 (2018) 7, pp. 3129-3145

Persistent link: https://www.econbiz.de/10011899725

How to Learn Relationship Management From Saptapadi – Indian Marriage Model

Aithal, P. S. - 2019

Relationship is important for an individual as well as to an organisation. Better relationships brings the people closer and strengthen the mutual concern and care. In a business organisation amicable relationship between employer and employee leads to its growth and development. This paper aims...

Persistent link: https://www.econbiz.de/10012858294

Fostering collaborative mind-sets among customers : a transformative learning approach

Kaski, Timo; Alamäki, Ari; Pullins, Ellen - In: Journal of personal selling & sales management : JPSSM 39 (2019) 1, pp. 42-59

Persistent link: https://www.econbiz.de/10012200854

Learning effects of domain, technology, and customer knowledge in information systems development : an empirical study

Kang, Keumseok; Hahn, Jungpil; De, Prabuddha - In: Information systems research : ISR 28 (2017) 4, pp. 797-811

Persistent link: https://www.econbiz.de/10011791230

Enabling relationship learning in intra-firm professional service teams

Slåtten, Terje; Lien, Gudbrand; Fredheim, Arne; … - In: Total quality management & business excellence : an … 28 (2017) 9, pp. 946-958

Persistent link: https://www.econbiz.de/10011778022

Managing the acceptance of technology-mediated remote services : enhancing customer's collaboration and technology perceptions

Wünderlich, Nancy V. - In: Technologie und Dienstleistung : Innovationen in …, (pp. 39-45). 2008

Persistent link: https://www.econbiz.de/10003762704

B2C e-commerce in Malaysia : perceived characteristics of innovating and trust perspective

Poong, Yew Siang; Uchenna Cyril Eze; Talha, Mohammad - In: International journal of electronic business 7 (2009) 4, pp. 392-427

Persistent link: https://www.econbiz.de/10003886106

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