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An e-marketplace of healthcare and social care services : the perceived interest

Cruz-Cunha, Maria Manuela; Miranda, Isabel; Lopes, Nuno; … - In: The learning organization : TLO ; the international … 20 (2013) 6, pp. 406-418

Persistent link: https://www.econbiz.de/10010222132

Implementing operations strategy through Lean processes within health care : the example of NHS in the UK

Matthias, Olga; Brown, Steve - In: International journal of operations & production … 36 (2016) 11, pp. 1435-1457

Persistent link: https://www.econbiz.de/10011628740

Proposing and empirically investigating a mobile-based outpatient healthcare service delivery framework using stimulus-organism-response theory

Chudhery, Muhammad Adnan Zahid; Safdar, Sarah; Huo, Jiazhen - In: IEEE transactions on engineering management : EM 70 (2023) 8, pp. 2668-2681

Persistent link: https://www.econbiz.de/10014364618

An integrated leadership approach in improving service delivery in health care : a case study of a district hospital in the Limpopo Province in South Africa

Naidoo, Goonasagree; Mafora, Puni Peter - 2023

Persistent link: https://www.econbiz.de/10014486361

Does competition improve quality? : the case of nursing homes where public and private payers coexist

Lu, Susan Feng; Serves, Knostantinos; Weding, Gerard; … - 2017

Competition plays an ambiguous role in nursing home markets where public and private payers coexist. Using U.S. nursing home data with a wide range of market structures, we find a U-shaped relationship between competition and service quality when nursing homes serve a mix of public and private...

Persistent link: https://www.econbiz.de/10011800599

Do higher hospital reimbursement prices improve quality of care?

Salm, Martin; Wübker, Ansgar - 2018

prices for hospitals on multiple dimensions of hospital quality, including mortality outcomes, surgical complications … and 2010 based on a reform of hospital financing in Germany. We find that changes in reimbursement prices do not affect …

Persistent link: https://www.econbiz.de/10011945027

Competition between for-profit and nonprofit health care providers and quality

Stenbacka, Rune; Tombak, Mihkel M. - In: Journal of institutional and theoretical economics : JITE 176 (2020) 2, pp. 243-275

Persistent link: https://www.econbiz.de/10012240633

Measuring patieints' healthcare service quality perceptions, satisfaction, and loyalty in public and private sector hospitals in Pakistan

Shabbir, Asma; Malik, Shahab Alam; Malik, Shujah Alam - In: International journal of quality & reliability management 33 (2016) 5, pp. 538-557

Persistent link: https://www.econbiz.de/10011583501

Evaluating healthcare process improvement for patient callbacks

Scott, Rebecce A.; George, Benjamin T. - In: International journal of services and standards 9 (2014) 1, pp. 51-66

Persistent link: https://www.econbiz.de/10011283323

Patient satisfaction analysis using a multi-criteria analysis method : the case of the NHS in Greece

Drosos, Dimitris; Tsotsolas, Nikos; Skordoulis, Michalis; … - In: International journal of productivity and quality … 25 (2018) 4, pp. 491-505

Persistent link: https://www.econbiz.de/10011988637