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Dynamic overbooking scheduling system to improve patient access
Huang, Y.; Zuniga, P. - In: Journal of the Operational Research Society : OR 63 (2012) 6, pp. 810-820
Persistent link: https://www.econbiz.de/10009557765
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Switching attitudes of Taiwanese middle-aged and elderly patients toward cloud healthcare services : an exploratory study
Lai, Jung-Yu; Wang, Juite - In: Technological forecasting & social change : an … 92 (2015), pp. 155-167
Persistent link: https://www.econbiz.de/10011389631
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Predictive analytics for readmission of patients with congestive heart failure
Bardhan, Indranil R.; Oh, Jeong-ha; Zheng, Zhiqiang; … - In: Information systems research : ISR 26 (2015) 1, pp. 19-39
Persistent link: https://www.econbiz.de/10010514476
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The experience of patient aligned care team (PACT) members
Ladebue, Amy C.; Helfrich, Christian D.; Gerdes, Zachary T. - In: Health care management review : HCM review 41 (2016) 1, pp. 2-10
Persistent link: https://www.econbiz.de/10011421748
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The influence of organizational factors on patient safety : examining successful handoffs in health care
Richter, Jason P.; McAlearney, Ann Scheck; Pennell, … - In: Health care management review : HCM review 41 (2016) 1, pp. 32-41
Persistent link: https://www.econbiz.de/10011421760
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Patient empowerment : a cross-disease exploration of antecedents and consequences
Prigge, Jana-Kristin; Dietz, Beatrix; Homburg, Christian; … - In: International journal of research in marketing : IJRM ; … 32 (2015) 4, pp. 375-386
Persistent link: https://www.econbiz.de/10011428874
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When the customer is the patient : lessons from healthcare research on patient satisfaction and service quality ratings
Vogus, Timothy J.; McClelland, Laura E. - In: Human resource management review 26 (2016) 1, pp. 37-49
Persistent link: https://www.econbiz.de/10011429341
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Indonesian public healthcare service institution's patient satisfaction barometer (IPHSI-PSB) : a new public healthcare patient satisfaction index
Sik, Sumaedi; Bakti, I Gede Mahatma Yuda; Rakhmawati, Tri; … - In: The international journal of productivity and … 65 (2016) 1, pp. 25-41
Persistent link: https://www.econbiz.de/10011432007
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Healthcare performance excellence : a comparison of Baldrige Award recipients and competitors
Schulingkamp, Ronald C.; Latham, John R. - In: Quality management journal : QMJ 22 (2015) 3, pp. 6-22
Persistent link: https://www.econbiz.de/10011309906
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Cost-quality tradeoff in healthcare : does it affect patient experience?
Venkataraman, Sriram - In: Quality management journal : QMJ 22 (2015) 3, pp. 38-45
Persistent link: https://www.econbiz.de/10011311092