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Key drivers for service innovation in the UAE's hotel sector
Beshr, Hasan Al; Hossan, Chowdhury Golam - In: International journal of entrepreneurship and … 22 (2018) 3, pp. 251-268
Persistent link: https://www.econbiz.de/10011912213
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Sources staff as a factor of service innovation in the modern hotel industry : analysis of selected issues
Szostak, Daniel - In: European research studies 24 (2021) 4B, pp. 87-94
Persistent link: https://www.econbiz.de/10012806132
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Service innovation of 3/2 star hotel in Bandung
Lestari, Yuliani Dwi; Laode, M. I. - In: Journal of Asian finance, economics and business : JAFEB 5 (2018) 3, pp. 73-80
Persistent link: https://www.econbiz.de/10011918944
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Innovation capability of the company : the roles of leadership and error management
Bundtzen, Henning; Hinrichs, Gerriet - In: Marketing i menedžment innovacij : m&mi (2021) 1, pp. 112-123
Persistent link: https://www.econbiz.de/10013093279
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Enabling service innovation and firm performance : the role of co-creation and technological innovation in the hospitality industry
Bhat, Dada Ab Rouf; Sharma, Vivek - In: Technology analysis & strategic management 34 (2022) 7, pp. 774-786
Persistent link: https://www.econbiz.de/10013412580
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Employees’ Service Innovation Behavior and New Service Development in Four- and Five-Star Hotels
Al-Ababneh, Mukhles M. - 2020
This study aims to explore the impact of Employee Service Innovation Behavior (ESIB) on New Service Development (NSD …) among hotels' employees. A research model was proposed in which one hypothesis was developed. The empirical data were … collected from employees who are working in four- and five-star hotels in Jordan. A total of 332 questionnaires were returned …
Persistent link: https://www.econbiz.de/10012830410
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Co-creation in hotel service innovation using smart phone apps : an empirical study
Sarmah, Bijoylaxmi; Kamboj, Shampy; Rahman, Zillur - In: International journal of contemporary hospitality management 29 (2017) 10, pp. 2647-2667
Persistent link: https://www.econbiz.de/10011777136
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How transformational leadership fuels employees' service innovation behavior
Kao, Ping-jen; Pai, Peiyu; Lin, Tingling; Zhong, Jun-yu - In: The service industries journal 35 (2015) 7/8, pp. 448-466
Persistent link: https://www.econbiz.de/10011337085
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Deployment strategies for service innovation
Wang, Qiang; Voss, Christopher A.; Zhao, Xiande - In: IEEE transactions on engineering management : EM 66 (2019) 4, pp. 514-528
Persistent link: https://www.econbiz.de/10012129810
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Service innovation quality in healthcare : service innovativeness and organisational renewal as driving forces
Mu, Yu; Bossink, Bart; Vinig, Tsvi G. - In: Total quality management & business excellence 30 (2019) 11, pp. 1219-1234
Persistent link: https://www.econbiz.de/10012199834