Crises can cause important societal changes by shifting citizens' preferences and beliefs, but how such change happens remains an open question. Following a representative sample of Americans in a longitudinal multi-wave survey throughout 2020, we find that citizens reduced trust in public...

Trust is a key factor for the well-functioning of labor markets. We experimentally study the behavior of staff at competing employment agencies who serve as matchmakers between labor supply and demand. Employment agents can collaborate by sharing vacancies and job seekers at the risk of the...