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A study on the impact of design attributes on E-payment service utility
See-To, Eric W. K.; Ho, Kevin K. W. - In: Information & management : the internat. journal of … 53 (2016) 5, pp. 668-681
Persistent link: https://www.econbiz.de/10011530491
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Preferences of Indian consumers towards attributes of online shopping websites : a conjoint analysis
Aggarwal, Aanchal - In: International journal of public sector performance … 6 (2020) 5, pp. 605-621
Persistent link: https://www.econbiz.de/10012516831
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How e-tailing attributes affect perceived quality : the potential impact of customer demographics and online behaviors
Tamimi, Nabil; Sebastianelli, Rose - In: The TQM journal : the international review of … 28 (2016) 4, pp. 547-560
Persistent link: https://www.econbiz.de/10011584532
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ICT Banking Strategies Designed to Grow and Retain E-Commerce : Alternate Delivery Channels’ Customer Base
Strong, Rudy - 2014
The following is a summary of potential Information Communication Technology (ICT) strategies that can be employed to position banks to be successful in developing alternate delivery channels. The goal of this document is to highlight what ICT Technologies and high-level processes, objectives,...
Persistent link: https://www.econbiz.de/10013067320
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Customers' usage behaviour of e-banking services : interplay of electronic banking and traditional banking
Sandhu, Supreet; Arora, Sangeeta - In: International journal of finance & economics : IJFE 27 (2022) 2, pp. 2169-2181
Persistent link: https://www.econbiz.de/10013184709
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Internet-banking customer analysis based on perceptions of service quality in Taiwan
Liang, Chih-Chin; Wu, Pei-Ching - In: Total quality management & business excellence : an … 26 (2015) 5/6, pp. 550-568
Persistent link: https://www.econbiz.de/10011305706
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Recognising the factors affecting customer trust in online banking services among Iranian banks
Naseri, Saeideh; Taimouri, Arshia; Zare, Reza; … - In: EuroMed journal of management : EMJM 4 (2022) 4, pp. 298-314
Persistent link: https://www.econbiz.de/10014230243
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Key factors in successful online grocery retailing : empirical evidence from Tokyo, Japan
Hirogaki, Mitsunori - In: International journal of entrepreneurship and small business 26 (2015) 2, pp. 139-153
Persistent link: https://www.econbiz.de/10011458825
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Functional characteristics of banking websites and customer loyalty : the mediating role of online trust
Berraies, Sarra; Chtioui, Rached; Yahia, Karim Ben - In: The journal of applied business research 31 (2015) 3, pp. 911-923
Persistent link: https://www.econbiz.de/10011304803
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An empirical study on influence of e-CRM towards customer loyalty in banking sector
Shastri, Siddharth; Sharma, Ridhima; Sethi, Vaishali - In: International journal of public sector performance … 6 (2020) 5, pp. 642-652
Persistent link: https://www.econbiz.de/10012516845