This study assesses whether the use of electronic government (e-government) services affects political attitudes. The results, based on evidence generated in Botswana, indicate that e-government services can, in fact, have an impact on political attitudes. E-government services are rapidly being...

Research argues that e-government technologies have positive influences on politics and democracy, improving citizens' environment as well as their engagement with their government. Although much research indicates that e-government technologies have increased citizen participation, there is...

This book highlights policy lessons in using ICTs to provide information, opportunities for consultation and public participation in policy-making. It includes numerous examples of current practice from 12 OECD member countries (Australia, Canada, Czech Republic, Finland, Germany, Italy, Mexico,...

1. E-government as collaborative governance / Barbara Allen ... [et al.] -- 2. Performance measurement and evaluation of e-government and e-governance programmes and initiatives / Tony Bovaird -- 3. E-government and e-governance / Tony Bovaird -- 4. Confidence in e-government / Georges Chatillon...