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Challenging or hindering? : understanding the daily effects of work stressors on hotel employees' work engagement and job satisfaction
Shi, Xiaolin; Gordon, Susan; Adler, Howard - In: International journal of hospitality management 103 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013209281
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Test of a mediational model of organization mission fulfillment : evidence from the hotel industry
Karatepe, Osman M.; Kaviti, Rashin - In: International journal of contemporary hospitality management 28 (2016) 5, pp. 988-1008
Persistent link: https://www.econbiz.de/10011584096
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Linking polychronicity to hotel frontline employees' job outcomes : do control variables make a difference
Daskin, Mustafa - In: EuroMed journal of business 11 (2016) 2, pp. 162-180
Persistent link: https://www.econbiz.de/10011591647
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Emotional exhaustion among hotel employees : the interactive effects of affective dispositions and positive work reflection
Xu, Shi; Martinez, Larry R.; Van Hoof, Hubert B.; … - In: Cornell hospitality quarterly : CQ 59 (2018) 3, pp. 285-295
Persistent link: https://www.econbiz.de/10011912826
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The effects of organizational and personal resources on stress, engagement, and job outcomes
Karatepe, Osman M.; Yavas, Ugur; Babakus, Emin; Deitz, … - In: International journal of hospitality management 74 (2018), pp. 147-161
Persistent link: https://www.econbiz.de/10011924635
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Stressors, work engagement and their effects on hotel employee outcomes
Olugbade, Olusegun A.; Karatepe, Osman M. - In: The service industries journal 39 (2019) 3/4, pp. 279-298
Persistent link: https://www.econbiz.de/10012203288
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The leading causes and consequences of citizenship pressure in the hotel industry
Youn, Hyewon; Kim, Jong-Hyeong; Song, Hanqun - In: International journal of contemporary hospitality management 29 (2017) 6, pp. 1541-1559
Persistent link: https://www.econbiz.de/10011732175
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A diary study of work consequences for hotel employees victimized by supervisor from a demand-resource perspective on employee emotions
Park, In-Jo; Kim, Peter Beomcheol; Jung, Heajung; Yun, … - In: International journal of hospitality management 92 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012425076
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The impact of coping strategies on occupational stress and turnover intentions among hotel employees
Huang, Songshan; Van der Veen, Robert; Song, Zhenchun - In: Journal of hospitality marketing & management 27 (2018) 8, pp. 926-945
Persistent link: https://www.econbiz.de/10011957289
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Customer incivility and employees' outcomes in the hotel : testing the mediating role of emotional exhaustion
Alola, Uju Violet; Olugbade, Olusegun A.; Avci, Turgay; … - In: Tourism management perspectives : TMP 29 (2019), pp. 9-17
Persistent link: https://www.econbiz.de/10011998017