Langerak, Fred; Verhoef, Peter C.; Verlegh, Peeter W.J; … - 2014
The authors develop a four-dimensional scale to measure members'satisfaction with virtual communities. The dimensions … consist ofmembers' satisfaction with member-member interactions,organizer-member interactions, organizer … satisfaction dimensions andmember particip ation. The results reveal that satisfaction withmember-member interactions, organizer …