Exclusion from financial services has an economic impact that can exacerbate poverty. In the past three years — prompted by the dramatic increase in the use of mobile phones and other information and communications technologies in developing countries — telecommunications companies,...

Of the three billion people in the developing world, fully two-thirds live on small farms. Among them are over 800 million people who earn under a dollar a day or less — the majority of those globally who endure absolute poverty. Smallholder farmers have meager incomes largely because the...

This thesis investigates how firms can measure and manage influence of IT-enabled communication media, particularly blogs. The thesis constitutes two essays. The essays can be read independently, but they are complementary to each other. The first essay measures the influence of employees'...