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Customer loyalty, retention, a...
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Relationship marketing
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9,061
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5,585
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1,668
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1,641
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1,621
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53
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52
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51
Krafft, Manfred
46
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44
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41
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38
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38
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37
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37
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33
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33
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32
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32
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32
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31
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31
Prentice, Catherine
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Reichwald, Ralf
30
Reinartz, Werner J.
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Sheth, Jagdish N.
30
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29
Loureiro, Sandra Maria Correia
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Matzler, Kurt
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28
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28
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28
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National Bureau of Economic Research
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Books on Demand GmbH <Norderstedt>
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Munich Business School
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Fördergesellschaft Marketing an der Universität Augsburg
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Haufe-Lexware GmbH & Co. KG
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Nomos Verlagsgesellschaft
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Harvard Graduate School of Business Administration
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Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
4
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
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Eric Cuvillier <Firma>
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International journal of hospitality management
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Journal of the Academy of Marketing Science
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International journal of contemporary hospitality management
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Tourism management : research, policies, practice
115
European Journal of Marketing
114
Journal of Business & Industrial Marketing
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Psychology & marketing
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109
Asia Pacific journal of marketing and logistics
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Gabler Edition Wissenschaft
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Marketing intelligence & planning
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The journal of brand management : an international journal
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Cogent business & management
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European journal of marketing : EJM
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Services marketing quarterly
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Journal of Services Marketing
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
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Service business
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Journal of marketing management : MM
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Springer eBook Collection / Business and Economics
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The international review of retail, distribution and consumer research
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USB Cologne (EcoSocSci)
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101
Repeated behaviour and destination loyalty
Meleddu, Marta
;
Paci, Raffaele
;
Pulina, Manuela
- In:
Tourism management : research, policies, practice
50
(
2015
),
pp. 159-171
Persistent link: https://www.econbiz.de/10011312620
Saved in:
102
Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia
;
Rodríguez del …
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
Saved in:
103
Build for change : revolutionizing customer engagement through continuous digital innovation
Trefler, Alan
-
2014
Persistent link: https://www.econbiz.de/10010526658
Saved in:
104
Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement
Paharia, Rajat
-
2013
Persistent link: https://www.econbiz.de/10009769925
Saved in:
105
Status und
Kundenbindung
Zimmermann, Jens
-
2013
Persistent link: https://www.econbiz.de/10009754091
Saved in:
106
Structural equation model of customer loyalty : case study of traditional retail shop customers in Hatyai District, Songkhla Province, Thailand
Songsom, Anuwat
;
Trichun, Charlee
- In:
Journal of management research
5
(
2013
)
1
,
pp. 128-137
Persistent link: https://www.econbiz.de/10009727801
Saved in:
107
How to design personalization in a context of customer retention : who personalizes what and to what extent?
Kwon, Kwiseok
;
Kim, Cookhwan
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 101-116
Persistent link: https://www.econbiz.de/10009730271
Saved in:
108
Lebenslange Markenbindung - Bedingungen der Entstehung von Brand Attachment durch Konsumentensozialisation : eine empirische Untersuchung der Wirkung von Kommunikationsstilen, Prod...
Gawlowski, Dominika
-
2013
Persistent link: https://www.econbiz.de/10009690006
Saved in:
109
Kundenbindung
im Multichannel Retailing
Harter, Tarik
-
2013
Persistent link: https://www.econbiz.de/10009699556
Saved in:
110
Chancen und Grenzen der Online-Kommunikation im Kundenbindungsmanagement von Genossenschaftsbanken
Schubert, Matthias
-
2013
Persistent link: https://www.econbiz.de/10009709562
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