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Repeated behaviour and destination loyalty
Meleddu, Marta; Paci, Raffaele; Pulina, Manuela - In: Tourism management : research, policies, practice 50 (2015), pp. 159-171
Persistent link: https://www.econbiz.de/10011312620
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Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia; Rodríguez del … - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
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Build for change : revolutionizing customer engagement through continuous digital innovation
Trefler, Alan - 2014
Persistent link: https://www.econbiz.de/10010526658
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Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement
Paharia, Rajat - 2013
Persistent link: https://www.econbiz.de/10009769925
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Status und Kundenbindung
Zimmermann, Jens - 2013
Persistent link: https://www.econbiz.de/10009754091
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Structural equation model of customer loyalty : case study of traditional retail shop customers in Hatyai District, Songkhla Province, Thailand
Songsom, Anuwat; Trichun, Charlee - In: Journal of management research 5 (2013) 1, pp. 128-137
Persistent link: https://www.econbiz.de/10009727801
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How to design personalization in a context of customer retention : who personalizes what and to what extent?
Kwon, Kwiseok; Kim, Cookhwan - In: Electronic commerce research and applications 11 (2012) 1/6, pp. 101-116
Persistent link: https://www.econbiz.de/10009730271
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Kundenbindung im Multichannel Retailing
Harter, Tarik - 2013
Persistent link: https://www.econbiz.de/10009699556
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Chancen und Grenzen der Online-Kommunikation im Kundenbindungsmanagement von Genossenschaftsbanken
Schubert, Matthias - 2013
Persistent link: https://www.econbiz.de/10009709562