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Importance-performance analysis based balanced scorecard for performance evaluation in higher education institutions : an integrated fuzzy approach

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Recognizing the state of the universities and disrupting their functions by performance evaluation helps them adopt more appropriate educational, research and institutional policies to conduct a university system. In this paper, the importance of the services provided and the activities of the...

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Causal inference in judgment using the balanced scorecard

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The use of the balanced scorecard in bank strategic management

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Ticket sales outsourcing performance measures using balanced scorecard and analytic hierarchy process combined model

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Selection and comparison the most suitable strategy in the public and private banks with BSC approach

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Rebecca's Coffee and Tea House : a strategic mapping and balanced scorecard case study

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