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The substitutability between brick-and-mortar stores and e-Commerce : the case of books

Goetz, Georg; Herold, Daniel; Klotz, Phil-Andrian; … - 2020

We analyze the substitutability between brick-and-mortar stores and e-Commerce. Using a novel data set on the German book market we find that between 26 and 55% of the decrease in book sales from 2014-2017 can be explained by the decrease in the number of bookstores. This indicates that...

Persistent link: https://www.econbiz.de/10012208563

Sustainability of kirana stores in India : reengineering physical with some digital

Bharucha, Jehangir - In: World review of entrepreneurship, management and … 15 (2019) 6, pp. 751-764

Persistent link: https://www.econbiz.de/10012208724

Online retail experience and customer satisfaction : the mediating role of last mile delivery

Vakulenko, Yulia; Shams, Poja; Hellström, Daniel; … - In: The international review of retail, distribution and … 29 (2019) 3, pp. 306-320

Persistent link: https://www.econbiz.de/10012209282

The impact of a homogenous versus a prototypical web design on online retail patronage for multichannel providers

Emrich, Oliver; Verhoef, Peter C. - In: International journal of research in marketing : IJRM ; … 32 (2015) 4, pp. 363-374

Persistent link: https://www.econbiz.de/10011428861

Impact of return policies on the buying behaviour of the customers in e-commerce industry : a study from emerging economy

Chitkara, Saloni; Nasim, Saboohi; Routray, Susmi - In: International journal of process management and … 15 (2023) 3, pp. 421-434

Persistent link: https://www.econbiz.de/10014433395

Location-specific labour control strategies in online retail

Fuchs, Martina; Dannenberg, Peter; López Ayala, Tatiana; … - In: ZFW – Advances in Economic Geography 67 (2023) 4, pp. 189-201

Online retail is currently profoundly restructuring the working conditions in the retail sector. Existing studies generally describe the working conditions in the large warehouses of online retail as 'digital Taylorism'. This article broadens this perspective and draws on the theoretical concept...

Persistent link: https://www.econbiz.de/10014515700

A comparison of the environmental sustainability of brick-and-mortar retailing and online retailing : contrasting academic research and consumer perceptions

Klein, Patrick; Popp, Bastian - In: Business and society review : journal of the W. Michael … 128 (2023) 4, pp. 635-660

Persistent link: https://www.econbiz.de/10014481313

Sustainable development of e-commerce in the post-COVID times : a mixed-methods analysis of pestle factors

Dima, Adriana; Radu, Elena; Dobrotă, Ecaterina Milica; … - In: Amfiteatru economic : an economic and business research … 25 (2023), pp. 1095-1114

E-commerce represents an essential part of modern business, with a significant growth in recent years. Recent events, such as the COVID-19 pandemic, have led to a surge in online shopping and a rapid shift towards e-commerce, creating a new normal in the retail industry. To succeed in this...

Persistent link: https://www.econbiz.de/10014464448

The value of visual quality and service quality to augmented reality enabled mobile shopping experience

David, Alsius; Senn, William D.; Peak, Daniel A.; … - In: Quality management journal : QMJ 28 (2021) 3, pp. 116-127

Persistent link: https://www.econbiz.de/10012584868

Engagement with chatbots versus augmented reality interactive technology in e-commerce

Moriuchi, Emi; Landers, V. Myles; Colton, Deborah; … - In: Journal of strategic marketing 29 (2021) 5, pp. 375-389

Persistent link: https://www.econbiz.de/10012588436