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Routing analyses for call centers with human and automated services
Legros, Benjamin - In: International journal of production economics 240 (2021), pp. 1-15
Persistent link: https://www.econbiz.de/10012629933
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Information and memory in dynamic resource allocation
Xu, Kuang; Zhong, Yuan - In: Operations research 68 (2020) 6, pp. 1698-1715
Persistent link: https://www.econbiz.de/10012392156
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Learning unknown service rates in queues : a multiarmed bandit approach
Krishnasamy, Subhashini; Sen, Rajat; Johari, Ramesh; … - In: Operations research 69 (2021) 1, pp. 315-330
Persistent link: https://www.econbiz.de/10012523505
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Designing schedule configuration of a hybrid appointment system for a two-stage outpatient clinic with multiple servers
Srinivas, Sharan; Ravindran, A. Ravi - In: Health care management science : a new journal serving … 23 (2020) 3, pp. 360-386
Persistent link: https://www.econbiz.de/10012291186
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On the optimization of two-class work-conserving parameterized scheduling policies
Vanlerberghe, Jasper; Maertens, Tom; Walraevens, Joris; … - In: 4OR : a quarterly journal of operations research 14 (2016) 3, pp. 281-308
Persistent link: https://www.econbiz.de/10011698514
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When to triage in service systems with hidden customer class identities?
Sun, Zhankun; Argon, Nilay; Ziya, Serhan - In: Production and operations management : the flagship … 31 (2022) 1, pp. 172-193
Persistent link: https://www.econbiz.de/10013163839
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On the optimality of the earliest due date rule in stochastic scheduling and in queueing
Bryant, Richard; Lakner, Peter; Pinedo, Michael - In: European journal of operational research : EJOR 298 (2022) 1, pp. 202-212
Persistent link: https://www.econbiz.de/10013206834
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Outpatient clinic scheduling with limited waiting area capacity
Otten, Maarten; Dijkstra, Sander; Leeftink, Gréanne; … - In: Journal of the Operational Research Society 74 (2023) 2, pp. 540-561
Persistent link: https://www.econbiz.de/10014317583
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A multi-functional tri-objective mathematical model for the pharmaceutical supply chain considering congestion of drugs in factories
Fatemi, Maedeh S.; Ghodratnama, Ali; … - In: Research in transportation economics 92 (2022), pp. 1-15
Persistent link: https://www.econbiz.de/10013348594
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Optimal choice for appointment scheduling window under patient no-show behavior
Liu, Nan - In: Production and operations management : an international … 25 (2016) 1, pp. 128-142
Persistent link: https://www.econbiz.de/10011437197