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91
Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
Ponnam, Abhilash
;
Paul, Rik
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 319-334
Persistent link: https://www.econbiz.de/10011707953
Saved in:
92
Exploring the role of website quality and hedonism in the formation of e-satisfaction and e-loyalty : evidence from internet users in
India
Ahmed, Asad
;
Rahman, Obaidur
;
Khan, Mohammed Naved
- In:
Journal of research in interactive marketing : …
11
(
2017
)
3
,
pp. 246-267
Persistent link: https://www.econbiz.de/10011779157
Saved in:
93
Consumer preference and satisfaction of M-wallets : a study on North Indian consumers
Singh, Nidhi
;
Srivastava, Shalini
;
Sinha, Neena
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 944-965
Persistent link: https://www.econbiz.de/10011788266
Saved in:
94
Can salesperson guilt lead to more satisfied customers? : findings from
India
Gabler, Colin B.
;
Agnihotri, Raj
;
Itani, Omar S.
- In:
The journal of business & industrial marketing
32
(
2017
)
7
,
pp. 951-961
Persistent link: https://www.econbiz.de/10011773559
Saved in:
95
The influence of website functionality, drivers and perceived risk on customer satisfaction in online shopping : an emerging economy case
Tandon, Urvashi
;
Kiran, Ravi
;
Sah, Ash N.
- In:
Information systems and e-business management : ISeB
16
(
2018
)
1
,
pp. 57-91
Persistent link: https://www.econbiz.de/10011849778
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96
Measuring farmer's satisfaction and brand loyalty toward Indian fertilizer brands using DEA
Mohanty, Pradeep Kumar
;
Kumar, N. Senthil
- In:
The journal of brand management : an international journal
24
(
2017
)
5
,
pp. 467-488
Persistent link: https://www.econbiz.de/10011799049
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97
How store attributes impact shoppers' loyalty in emerging countries : an investigation in the Indian retail sector
Grosso, Monica
;
Castaldo, Sandro
;
Grewal, Anjana
- In:
Journal of retailing and consumer services
40
(
2018
),
pp. 117-124
Persistent link: https://www.econbiz.de/10011801826
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98
Relationships among dimensions of online second-hand shopping, satisfaction, and repurchase intention
Swapana, Murali
;
Padmavathy, Chandrasekaran
- In:
International journal of e-business research : an …
14
(
2018
)
1
,
pp. 89-102
Persistent link: https://www.econbiz.de/10011809218
Saved in:
99
Factors affecting trust towards online retailers in
India
: an empirical study
Punyatoya, Plavini
- In:
International journal of business innovation and research
17
(
2018
)
3
,
pp. 342-360
Persistent link: https://www.econbiz.de/10011966978
Saved in:
100
For Indian online shoppers, have saying and doing parted ways?
Mishra, Manit
- In:
Psychology & marketing
35
(
2018
)
1
,
pp. 5-19
Persistent link: https://www.econbiz.de/10011970166
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