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Patientenorientierte Information und Kommunikation im Gesundheitswesen
Bürger, Claudia - 2003 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001754330
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Factors influencing patient loyalty to outpatient medical services : an empirical analysis of the UAE's government healthcare system
Dayan, Mumin; Al Kuwaiti, Ibrahim A.; Husain, Zafar; … - In: International journal of quality & reliability management 39 (2022) 1, pp. 176-203
Persistent link: https://www.econbiz.de/10013169330
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Patients' experience sharing in online social media communities : a base-of-the-pyramid perspective
Akareem, Husain Salilul - 2021
Persistent link: https://www.econbiz.de/10012804784
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Customer experience in healthcare : literature review
Kurtuluş, Sümeyye Arslan; Cengiz, Emrah - In: Istanbul business research 51 (2022) 1, pp. 291-312
This paper provides a perspective on customer experience in healthcare services. The aim of this paper is to make a literature research about customer experience in the healthcare sector. In this context, it is examined how customer experience in healthcare is measured, what dimensions it...
Persistent link: https://www.econbiz.de/10013253168
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Should I wait or should I go? : travelling versus waiting for better healthcare
Lippi Bruni, Matteo; Ugolini, Cristina; Verzulli, Rossella - In: Regional science & urban economics 89 (2021), pp. 1-12
Persistent link: https://www.econbiz.de/10013254545
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Perceived quality of hospital services from the perspective of doctors and patients : an integrative model
Guedes, Monica; Araujo, Claudia - In: Latin American business review 23 (2022) 1, pp. 1-20
Persistent link: https://www.econbiz.de/10013190133
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Design of Online Healthcare Platforms : Motivating Doctors and Benefiting Patients
Wang, Qiyuan; Weinberg, Charles; Wu, Chunhua - 2021
develop a structural demand and supply model for an online health market that is characterized by patients' trade-offs between … online health platforms create value for patients and doctors and explore how market designs influence value creation. We … platform, we recover patients' preference for the service quality and price sensitivity as well as doctors' heterogeneous pro …
Persistent link: https://www.econbiz.de/10013313965
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Information and efficiency in Vietnamese patients' choice of health-care provider : a short report
Quan Hoang Vuong - 2016
Persistent link: https://www.econbiz.de/10011714641
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Information expensiveness perceived by Vietnamese patients with respect to healthcare provider's choice
Quan Hoang Vuong - 2016
Persistent link: https://www.econbiz.de/10011715898