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A Study on Customer Perception...
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1
Customer-perceived internet banking service quality : a study in national capital region of
India
Singh, Shamsher
- In:
International journal of financial services management …
7
(
2014
)
2
,
pp. 113-138
Persistent link: https://www.econbiz.de/10010483837
Saved in:
2
Online banking adoption : a factor validation and satisfaction causation study in the context of Indian banking customers
Sikdar, Pallab
;
Kumar, Amresh
;
Makkad, Munish
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 760-785
Persistent link: https://www.econbiz.de/10011456305
Saved in:
3
E-banking service quality and customer satisfaction : an exploratory study on
India
Sardana, Shivani
;
Bajpai, V. N.
- In:
International journal of services and operations …
35
(
2020
)
2
,
pp. 223-247
Persistent link: https://www.econbiz.de/10012178796
Saved in:
4
Online banking and customer satisfaction : evidence from
India
Banu, A. Meharaj
;
Mohamed, N. Shaik
;
Parayitam, …
- In:
Asia-Pacific journal of management research and innovation
15
(
2019
)
1/2
,
pp. 68-80
Persistent link: https://www.econbiz.de/10012160599
Saved in:
5
A study on customer's perception of online banking and e-service quality among Chennai customers
Kumar, G.
;
Shenbagaraman, V. M.
- In:
International journal of business excellence
11
(
2017
)
1
,
pp. 72-94
Persistent link: https://www.econbiz.de/10011710582
Saved in:
6
A study on customers perception towards online banking during Covid-19
Cherukur, Ram Babu
;
Sivakumar S
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 980-986
Persistent link: https://www.econbiz.de/10012544290
Saved in:
7
Study of customers' satisfaction towards internet banking services
Gupta, Manisha
- In:
International journal of public sector performance …
12
(
2023
)
4
,
pp. 540-550
Persistent link: https://www.econbiz.de/10015067278
Saved in:
8
A scale for measuring Internet banking service quality : literature review and validation with Indian public sector banks
Kundu, Sukanya
;
Datta, Saroj Kumar
- In:
Journal of electronic commerce in organizations : the …
12
(
2014
)
3
,
pp. 12-39
Persistent link: https://www.econbiz.de/10010469923
Saved in:
9
Analysing relationship among service quality, satisfaction and loyalty in internet banking : a study from
India
Mishra, Sita
- In:
International journal of electronic finance : IJEF
8
(
2014
)
1
,
pp. 57-73
Persistent link: https://www.econbiz.de/10010499839
Saved in:
10
Service quality dimensions : an empirical investigation of commercial banks in
India
using SERVQUAL
Arora, Hitesh
;
Arora, Padmasai
- In:
International journal of services and operations management
21
(
2015
)
1
,
pp. 50-72
Persistent link: https://www.econbiz.de/10011403656
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