Narrow search
Showing 1 - 10 of 2,308
Cover Image
Optimal planning of technology roadmap under uncertainty
Lai, Chaoan; Xu, Liang; Shang, Jennifer - In: Journal of the Operational Research Society 71 (2020) 4, pp. 673-686
Persistent link: https://www.econbiz.de/10012216733
Cover Image
An Approach to Efficiency Evaluation of Services with Smart Attributes
Kulakov, Kirill - In: International Journal of Embedded and Real-Time … 8 (2017) 1, pp. 64-83
Nowadays amount of “smart” services in e-Tourism is growing rapidly. This is due to widespread use of mobile devices with new input methods and large amount of digitized data. In addition, Internet of Things and Big Data analytics has a major impact on development of e-Tourism services and...
Persistent link: https://www.econbiz.de/10012044691
Cover Image
High tech and high touch : a framework for understanding user attitudes and behaviors related to smart interactive services
Wünderlich, Nancy V.; Wangenheim, Florian von; Bitner, … - In: Journal of service research : JSR 16 (2013) 1, pp. 3-20
Persistent link: https://www.econbiz.de/10009751129
Cover Image
Contrasting risk perceptions of technology-based service innovations in inter-organizational settings
Paluch, Stefanie; Wünderlich, Nancy V. - In: Journal of business research : JBR 69 (2016) 7, pp. 2424-2431
Persistent link: https://www.econbiz.de/10011491008
Cover Image
Quality of experience : beyond the user experience of smart services
Shin, Dong-hee - In: Total quality management & business excellence : an … 26 (2015) 7/8, pp. 919-932
Persistent link: https://www.econbiz.de/10011388436
Cover Image
A taxonomy and archetypes of smart services for smart living
Fischer, Marcus; Heim, David; Hofmann, Adrian; … - In: Electronic markets : EM ; the international journal of … 30 (2020) 1, pp. 131-149
Persistent link: https://www.econbiz.de/10012419469
Cover Image
Design rules for smart services : overcoming barriers with rational heuristics
Klein, Maximilian Michael - 2017
Produzierende Firmen investieren im Rahmen von Servitization bedeutende Summen in "Smart Services", welche durch angebundene Produkt-Service-Systeme und Datenübertragung zwischen Kunden und Dienstleister ermöglicht werden. Trotz der hohen Investitionssummen in erweiterte Portfolios bleiben...
Persistent link: https://www.econbiz.de/10011723434
Cover Image
Conceptualizing smart service systems
Beverungen, Daniel; Müller, Oliver; Matzner, Martin; … - In: Electronic markets : the international journal on … 29 (2019) 1, pp. 7-18
Persistent link: https://www.econbiz.de/10012004918
Cover Image
Impact of privacy concerns on resistance to smart services : does the "Big Brother effect" matter?
Mani, Zied; Chouk, Inès - In: Journal of marketing management : JMM ; journal of the … 35 (2019) 15/16, pp. 1460-1479
Persistent link: https://www.econbiz.de/10012178638
Cover Image
Telling stories that sell : the role of storytelling and big data analytics in smart service sales
Boldosova, Valeriia - In: Industrial marketing management : the international … 86 (2020), pp. 122-134
Persistent link: https://www.econbiz.de/10012212429