Narrow search
Showing 1 - 10 of 129,434
Cover Image
When good news is bad news : the negative impact of positive customer feedback on front-line employee well-being
Alkire, Linda; Burton, Jamie; Gruber, Thorsten - In: The journal of services marketing 29 (2015) 6/7, pp. 599-612
Persistent link: https://www.econbiz.de/10011418374
Cover Image
Revisiting the job performance-burnout relationship
Prentice, Catherine; Thaichon, Park - In: Journal of hospitality marketing & management 28 (2019) 7, pp. 807-832
Persistent link: https://www.econbiz.de/10012176694
Cover Image
Exploring the nexus : work-life quality, employee satisfaction, and performance in the hospitality sector
Nair, Girish Karunakaran - In: Journal of business and economic analysis : (JBEA) 6 (2023) 2, pp. 227-251
test a theoretical model to address the direct and indirect impact of QWL on EMP with job satisfaction (JSF) and life … satisfaction (LSF) as the mediating variables. The research gap identified through the literature review was that there was no … positive relationship between QWL and life satisfaction. …
Persistent link: https://www.econbiz.de/10015049811
Cover Image
Corporate social responsibility, job satisfaction, and customer orientation in Angola
Duarte, Ana Patrícia; Neves, José Gonçalves das; … - In: World review of entrepreneurship, management and … 15 (2019) 1/2, pp. 93-109
Persistent link: https://www.econbiz.de/10012027572
Cover Image
Uncovering the factors influencing employees intention to quit in hospitality industry
Santhanam, Nivethitha; Anand, Vaijayanthee; Sekar, … - In: International journal of enterprise network management … 15 (2024) 3, pp. 330-348
Persistent link: https://www.econbiz.de/10015060734
Cover Image
Examination of the antecedents and the outcomes of customer incivility : a case study in the Vietnamese hospitality industry
Huan Quang Ngo; Bang Nguyen Viet; Phuc Log Nguyen - In: International journal of business and emerging markets … 16 (2024) 1, pp. 50-70
Persistent link: https://www.econbiz.de/10015057268
Cover Image
Role of empowering leadership as a mediator between HPWPs and Gen Y employee engagement : evidence from Indian hotels
Singh, Rakhi; Sihag, Priyanka - In: Journal of hospitality and tourism insights 7 (2024) 4, pp. 2287-2309
Persistent link: https://www.econbiz.de/10015053371
Cover Image
Role-play of employees' protean career and career success in affective organizational commitment
Khan, Muhammad Latif; Rohani Salleh; Shamim, Amjad; … - In: Asia-Pacific journal of business administration 16 (2024) 4, pp. 836-859
Persistent link: https://www.econbiz.de/10015072524
Cover Image
Psychological empowerment and life satisfaction : the mediating effect of organisational citizenship behaviour
Vijayalakshmi, P. - In: International journal of business innovation and … 31 (2023) 3, pp. 339-355
Persistent link: https://www.econbiz.de/10014336930
Cover Image
Job insecurity, subjective well-being and job performance : the moderating role of psychological capital
Darvishmotevali, Mahlagha; Ali, Faizan - In: International journal of hospitality management 87 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012241754