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Estimating the optimal size of secondary healthcare providers in Slovenia

Blatnik, Patricia; Bojnec, Štefan - In: International journal of sustainable economy 11 (2019) 1, pp. 81-97

Persistent link: https://www.econbiz.de/10011997661

Factors that influence management development in healthcare organizations

Popescu, Gheorghe H. - In: Economics, management and financial markets 8 (2013) 4, pp. 172-177

Persistent link: https://www.econbiz.de/10011543404

Choice of acute care facility by patients : implications for managing urgent care centers

Cakici, Ozden Engin; Dewan, Rajiv M.; Freimer, Marshall - 2015

Many patients have a choice of a provider for acute care, typically choosing between an Urgent Care facility (UC) or an … Emergency Department of a hospital (ED). This choice is made by a patient who is generally not herself a trained medical … patients, and takes into account the factors that affect the patient. We show that a separating equilibrium, in which all …

Persistent link: https://www.econbiz.de/10011807904

Separate and concentrate : accounting for patient complexity in general hospitals

Kuntz, Ludwig; Scholtes, Stefan; Sülz, Sandra - In: Management science : journal of the Institute for … 65 (2019) 6, pp. 2482-2501

Persistent link: https://www.econbiz.de/10012039810

Alternative information processing mechanisms in hospital supply chains : impact on cost, quality, and patient satisfaction

Peng, Xiaosong; Flynn, Barbara Bechler; Narayanan, … - In: Decision sciences 54 (2023) 5, pp. 494-513

Persistent link: https://www.econbiz.de/10014432005

Measuring the quality of health services provided at a Greek public hospital through patient satisfaction : case study: the general hospital of Kavala

Georgiadou, Vasiliki A.; Maditinos, Dimitrios - In: International journal of business and economic sciences … 10 (2017) 2, pp. 60-72

Purpose: The aim of this study is to examine the quality of hospital services as perceived by patients in terms of … patient satisfaction with services. Design/Methodology/Approach: A conceptual framework of quality of hospital services … conducted in a public regional hospital. Findings: Five (5) quality dimensions (5Qs) have found having a significant impact on …

Persistent link: https://www.econbiz.de/10011709598

Emergency department staff planning to improve patient care and reduce costs

Ganguly, Subhamoy; Lawrence, Stephen; Prather, Mark - In: Decision sciences : DS 45 (2014) 1, pp. 115-145

Persistent link: https://www.econbiz.de/10010344817

Beyond patient classification : using individual patient characteristics in appointment scheduling

Salzarulo, Peter A.; Mahar, Stephen; Modi, Sachin - In: Production and operations management : an international … 25 (2016) 6, pp. 1056-1072

Persistent link: https://www.econbiz.de/10011507726

Validating service quality (SERVQUAL) in healthcare : measuring patient satisfaction using their perceptions in Jordan

Ibrahim, Mohammed Shaker - In: Journal of information & knowledge management : JIKM 19 (2020) 1, pp. 2040021-1-2040021-13

Persistent link: https://www.econbiz.de/10012292689

Factors affecting patient satisfaction : an exploratory study for quality management in the health-care sector

Kamra, Vishal; Sing, Harjot; De, Kalyan Kumar - In: Total quality management & business excellence : an … 27 (2016) 9/10, pp. 1013-1027

Persistent link: https://www.econbiz.de/10011687813