quality service. The dimensions predicting front-line employee satisfaction and loyalty were explored. Data was collected by … dimensions on satisfaction and loyalty. The results indicated that loyalty was best predicted by overall satisfaction, tangibles … and responsiveness. This study contributes to the understanding of service quality, satisfaction and employees’ loyalty …

identify the type of benefits from the relationship with major influence in customer satisfaction and loyalty towards the … benefits as an antecedent of customer satisfaction, and the effect of the latter on customer loyalty. …

explaining the generation of satisfaction and loyalty by tourists. The hypothetical effect of mediating or moderating variables … on the relationship between satisfaction and loyalty is also addressed. Specifically the role of consumers’ adjusted … expectations as mediating the relationship between satisfaction and loyalty is included in the cognitive-affective explanatory …

satisfaction they have with the way they spend their time. It uses time diary and self-reported satisfaction data from the 2006 … satisfaction with the current allocation of time in families without children, but not in families with children. It is argued that …

This article investigates if satisfaction with being selfemployed is affected by whether the decision to become … satisfaction than push factors among the selfemployed. A survey answered by 1040 selfemployed (62% of the sample), shows … interesting results since both groups of startup motives lead to equally high levels of satisfaction. These results support a …

replacement rate vis- a-vis income in the pre-retirement period. We subject indications regarding satisfaction with current income …

with larger day-care growth mothers and fathers expressed greater satisfaction with the available child care. In West … Germany, the daycare expansion was positively associated with an increase in maternal satisfaction with family life, health … associations with some domains were similarly positive but reached statistical significance only for maternal satisfaction with …

opinion leaders. We introduced a power and a satisfaction score and studied some common properties. In this paper we …

maintaining a higher commitment level leading to the higher customer satisfaction. Employees Engagement permeates across the …