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Customer Expectation, Satisfac...
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1
Drivers of customer satisfaction in the grocery retail industry : a longitudinal analysis across store formats
Goić, Marcel
;
Levenier, Camilo
;
Montoya, Ricardo
- In:
Journal of retailing and consumer services
60
(
2021
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012502734
Saved in:
2
Store attribute(s) preference of customers towards organised food and grocery retail outlets : a gap analysis
Anuradha, A.
;
Viswanathan, V.
- In:
International journal of business excellence
10
(
2016
)
1
,
pp. 120-138
Persistent link: https://www.econbiz.de/10011665108
Saved in:
3
Customer expectations of unattended grocery delivery services : mapping forms and determinants
Olsson, John
;
Osman, Mary Catherine
;
Hellström, Daniel
; …
- In:
International journal of retail and distribution management
50
(
2022
)
13
,
pp. 1-16
Persistent link: https://www.econbiz.de/10013552634
Saved in:
4
Effects of contemporary leadership styles and employee engagement on customer satisfaction in the retail grocery industry in the US
Melvin, Lateef
- In:
Handbook of research on multidisciplinary perspectives …
,
(pp. 274-298)
.
2020
Persistent link: https://www.econbiz.de/10013490823
Saved in:
5
Frequency of retail services, membership fees and real store shopping experience : analysing consumer preferences
Hirogaki, Mitsunori
- In:
International journal of business and globalisation : IJBG
23
(
2019
)
3
,
pp. 367-382
Persistent link: https://www.econbiz.de/10012153199
Saved in:
6
What makes customers repurchase grocery products from online stores in Korea
Park, Jin Yong
;
Thangam, Dhanabalan
- In:
International journal of e-business research : an …
15
(
2019
)
4
,
pp. 24-39
Persistent link: https://www.econbiz.de/10012135043
Saved in:
7
Trialogue on Facebook pages of grocery stores : customer engagement or customer enragement?
Peeroo, Swaleha
;
Samy, Martin
;
Jones, Brian
- In:
Journal of marketing communications
25
(
2019
)
8
,
pp. 861-883
Persistent link: https://www.econbiz.de/10012203378
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8
Antecedents and consequences of customer satisfaction in food & grocery retailing : an empirical analysis
Jayasankaraprasad, Cherukuri
;
Kumar, Prodhuturi Ventaka …
- In:
Decision
39
(
2012
)
3
,
pp. 101-140
Persistent link: https://www.econbiz.de/10009718082
Saved in:
9
Measuring grocery stores service quality in Indonesia : a retail service quality scale approach
Leonnard
- In:
Studies and scientific researches / Faculty of Economic …
26
(
2017
),
pp. 32-44
Persistent link: https://www.econbiz.de/10011810785
Saved in:
10
Antecedent and consequences of consumers' satisfaction in online grocery shopping
Kusuma, Adinda Citra
;
Najib, Mukhamad
;
Hermadi, Irman
- In:
International journal of electronic business : IJEB
17
(
2022
)
1
,
pp. 37-60
Persistent link: https://www.econbiz.de/10012798925
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