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Retail managers' preparedness to capture customers' emotions : a new synergistic framework to exploit unstructured data with new analytics
Pantano, Eleonora; Dennis, Charles; Alamanos, Eleftherios - In: British journal of management 33 (2022) 3, pp. 1179-1199
Persistent link: https://www.econbiz.de/10013331115
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COVID-19-related job insecurity and employees’ behavioral outcomes : mediating role of emotional exhaustion and moderating role of symmetrical internal communication
Khan, Abdul Karim; Khalid, Maria; Abbas, Nida; Khalid, … - In: International journal of contemporary hospitality management 34 (2022) 7, pp. 2496-2515
Persistent link: https://www.econbiz.de/10013412653
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Artificial empathy in marketing interactions : bridging the human-AI gap in affective and social customer experience
Liu-Thompkins, Yuping; Okazaki, Shintaro; Li, Hairong - In: Journal of the Academy of Marketing Science 50 (2022) 6, pp. 1198-1218
Persistent link: https://www.econbiz.de/10013463910
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Food insufficiency and Twitter emotions during a pandemic
Goetz, Stephan J.; Heaton, Connor; Imran, Muhammad; … - In: Applied economic perspectives and policy 45 (2023) 2, pp. 1189-1210
Persistent link: https://www.econbiz.de/10014315522
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AI increases unethical consumer behavior due to reduced anticipatory guilt
Kim, Taewoo; Lee, Hyejin; Kim, Michelle Yoosun; Kim, SunAh - In: Journal of the Academy of Marketing Science 51 (2023) 4, pp. 785-801
Persistent link: https://www.econbiz.de/10014326643
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Menschenversteher : wie emotionale künstliche Intelligenz unseren Alltag erobert
Ait Si Abbou, Kenza - 2023 - Originalausgabe
Verlagsinfo: Roboter und Gefühle - eine folgenreiche Beziehung. Die weltweit renommierte Robotik-Expertin und Bestseller-Autorin Kenza Ait Si Abbou über die wachsende Bedeutung und den Einfluss von Künstlicher Intelligenz bei der Erkennung und Nutzung menschlicher Emotionen - ein ebenso...
Persistent link: https://www.econbiz.de/10014329844
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More than a feeling : accuracy and application of sentiment analysis
Hartmann, Jochen; Heitmann, Mark; Siebert, Christian; … - In: International journal of research in marketing : IJRM ; … 40 (2023) 1, pp. 75-87
Persistent link: https://www.econbiz.de/10014281900
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Predicting sentiment and rating of tourist reviews using machine learning
Puh, Karlo; Babac, Marina Bagić - In: Journal of hospitality and tourism insights 6 (2023) 3, pp. 1188-1204
Persistent link: https://www.econbiz.de/10014364004
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Gastronomic image in the foodstagrammer's eyes : a machine learning approach
Chen, Zhaoyu; Chan, Irene Cheng Chu; Egger, Roman - In: Tourism management : research, policies, practice 99 (2023), pp. 1-16
Persistent link: https://www.econbiz.de/10014320863
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Are you what you tweet? : the impact of sentiment on digital news consumption and social media sharing
Oh, Hyelim; Goh, Khim Yong; Phan, Tuan Q. - In: Information systems research : ISR 34 (2023) 1, pp. 111-136
Persistent link: https://www.econbiz.de/10014323389