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, causal relationship. We design and implement a randomized field experiment to investigate this issue. The field experiment … tests four marketing campaigns that vary in the communications message and the provision of financial incentives. We find … that the multichannel/profitability relationship indeed is actionable. A properly designed marketing campaign increases the …
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In this study, we examine complementarities in usage across a set of related software products from a multi-product firm. We employ a novel experimental approach to causally estimate complementarities, leveraging rich usage data and advertising experiments that affect usage of one product at a...
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values in e-commerce platforms and rating web sites. By means of a field experiment that exogenously manipulates prior …
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