Lagrosen, Yvonne; Travis, Frederick T.; Lagrosen, Stefan - In: International Journal of Quality and Service Sciences 4 (2012) 3, pp. 253-269
Purpose – In this paper, research leading to quality management success is examined, elaborated, and highlighted in a new profound way by focusing on the most fundamental aspect of the human dimension, the brain. The purpose is to examine the relationship between brain functioning and quality...