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Service management : the autom...
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Collier, David A.
25
Meyer, Susan M.
4
Newsom, Mi Kyong
4
Olsen, Eric O.
4
Froehle, Craig M.
2
Goodale, John C.
2
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2
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2
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1
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1
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Business horizons
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2
International Journal of Operations & Production Management
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2
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1
Operations research, Management science : OR MS ; the international literature digest
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Production and inventory management : journal of the American Production and Inventory Control Society, APICS
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ECONIS (ZBW)
8
OLC EcoSci
8
RePEc
4
Other ZBW resources
3
USB Cologne (EcoSocSci)
2
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1
Service management : operating decisions
Collier, David A.
-
1987
Persistent link: https://www.econbiz.de/10000745260
Saved in:
2
Aggregate safety stock levels and component part commonality
Collier, David A.
- In:
Management science : journal of the Institute for …
28
(
1982
)
11
,
pp. 1296-1303
Persistent link: https://www.econbiz.de/10003515337
Saved in:
3
The effects of joint size strategies on capacity related performance in a multi-stage production-inventory system
Collier, David A.
- In:
Disaggregation : problems in manufacturing and service …
,
(pp. 299-312)
.
1979
Persistent link: https://www.econbiz.de/10002023930
Saved in:
4
Lead time analysis for purchased items
Collier, David A.
- In:
Production and inventory management : journal of the …
16
(
1975
)
1
,
pp. 25-34
Persistent link: https://www.econbiz.de/10002023936
Saved in:
5
The service quality solution : using service management to gain competitive advantage
Collier, David A.
-
1994
Persistent link: https://www.econbiz.de/10004192023
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6
RFID as an enabler of improved manufacturing performance
Hozak, Kurt
;
Collier, David A.
- In:
Decision sciences : DS
39
(
2008
)
4
,
pp. 859-881
Persistent link: https://www.econbiz.de/10003807163
Saved in:
7
Using "biztainment" to gain competitive advantage
Newsom, Mi Kyong
;
Collier, David A.
;
Olsen, Eric O.
- In:
Business horizons
52
(
2009
)
2
,
pp. 167-176
Persistent link: https://www.econbiz.de/10003855810
Saved in:
8
Research opportunities in service process design
Hill, Arthur V.
;
Collier, David A.
;
Froehle, Craig M.
; …
-
2006
Persistent link: https://www.econbiz.de/10003349433
Saved in:
9
Sales force behaviour and best practice pricing drive a product's return on investment
Baker, Timothy
;
Collier, David A.
;
Jayaraman, Vaidy
- In:
International journal of services and operations management
28
(
2017
)
3
,
pp. 335-358
Persistent link: https://www.econbiz.de/10011862544
Saved in:
10
Service, please: The Malcolm Baldrige National Quality Award
Collier, David A.
- In:
Business Horizons
35
(
1992
)
4
,
pp. 88-95
Persistent link: https://www.econbiz.de/10005333567
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