Similar Search Results

An investigation of online shopping experience on trust and behavioral intentions

Samuel, Lee Hao Suan; Balaji, M. S.; Khong Kok Wei - In: Journal of internet commerce 14 (2015) 2, pp. 233-254

Persistent link: https://www.econbiz.de/10011432424

Factors influencing consumers' purchase intention towards online group buying in Malaysia

Yean Sien Liew; Mohammad Falahat - In: International journal of electronic marketing and … 10 (2019) 1, pp. 60-77

Persistent link: https://www.econbiz.de/10012036982

Negative word of mouth and online shopping : examining the role of psychological contract violation, trust and satisfaction

Mehmood, Sana; Rashid, Yasir; Zaheer, Salman - In: Pakistan journal of commerce and social sciences 12 (2018) 3, pp. 886-908

In a highly competitive e-retailing world, service provision fulfilling the customer's expectations plays a crucial role in survival and sustainability of buyer-seller relationship. However, service failure could result in negative outcomes due to destruction of this relationship. From...

Persistent link: https://www.econbiz.de/10011965367

Relational benefits as predictors of relationship quality outcomes in online retailing

Maduku, Daniel K.; Mathaba, Ryan L. - In: Journal of electronic commerce in organizations : JECO 20 (2022) 1, pp. 1-34

Persistent link: https://www.econbiz.de/10014306932

What can influence the consumers' online word-of-mouth? : an online gaming perspective

Liao, Shu-hsien; Chung, Yu-chun; Chang, Wen-jung - In: International journal of services technology and management 19 (2013) 4/5/6, pp. 278-293

Persistent link: https://www.econbiz.de/10009791681

Factors affecting consumers' trust in online product reviews

Racherla, Pradeep; Mandviwalla, Munir; Connolly, Daniel J. - In: Journal of consumer behaviour : an international … 11 (2012) 2, pp. 94-104

Persistent link: https://www.econbiz.de/10009548836

Perceived helpfulness, perceived trustworthiness, and their impact upon social commerce users’ intention to seek shopping recommendations

Qin, Li; Kong, Sue - In: Journal of internet commerce 14 (2015) 4, pp. 492-508

Persistent link: https://www.econbiz.de/10011432520

EWOM effects on hotel booking intentions, attitudes, trust, and website perceptions

Ladhari, Riadh; Michaud, Mélissa - In: International journal of hospitality management 46 (2015), pp. 36-45

Persistent link: https://www.econbiz.de/10011302002

Consumers rule : how consumer reviews influence perceived trustworthiness of online stores

Utz, Sonja; Kerkhof, Peter; Bos, Joost van den - In: Electronic commerce research and applications 11 (2012) 1/6, pp. 49-58

Persistent link: https://www.econbiz.de/10009730287

Handling negative online customer reviews : the effects of elaboration likelihood model and distributive justice

Cheng, Vincent T. P.; Loi, Mei Kun - In: Journal of travel and tourism marketing 31 (2014) 1/2, pp. 1-15

Persistent link: https://www.econbiz.de/10010361829

1
2
3
4
5
6
7
8
9
10
Next
Last