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Antecedents and consequences of work engagement among frontline employees in Turkish hotels
Burke, Ronald J.; Koyuncu, Mustafa; Fiksenbaum, Lisa; … - In: Journal of transnational management : the official … 18 (2013) 3, pp. 191-203
Persistent link: https://www.econbiz.de/10010199986
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The role of polychronicity and intrinsic motivation as personality traits on frontline employees' job outcomes : an empirical study from Malaysia
Daskin, Mustafa; Surucu, Ozlem Altunoz - In: Asia-Pacific journal of business administration 8 (2016) 2, pp. 177-196
Persistent link: https://www.econbiz.de/10011552972
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Frustration : a comparison of chain hotel and independent hotel employees
Ehtiyar, Rüya; Yildiz, Melek - In: Tourism analysis : an interdisciplinary tourism & … 17 (2012) 2, pp. 225-231
Persistent link: https://www.econbiz.de/10009580578
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Mediating mechanisms in the relationship between supervisor incivility and employee service delivery in the hospitality industry
Im, Angie Yeonsook; Cho, Seonghee - In: International journal of contemporary hospitality management 34 (2022) 2, pp. 642-662
Persistent link: https://www.econbiz.de/10013164488
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Dancing with service robots : the impacts of employee-robot collaboration on hotel employees' job crafting
Song, Yue; Zhang, Mengying; Hu, JiaJing; Cao, Xingping - In: International journal of hospitality management 103 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013209291
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Drivers of hotel employee's voice behavior : a moderated mediation model
Lu, Allan Cheng Chieh; Lu, Lu - In: International journal of hospitality management 85 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012241358
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Linking polychronicity to hotel frontline employees' job outcomes : do control variables make a difference
Daskin, Mustafa - In: EuroMed journal of business 11 (2016) 2, pp. 162-180
Persistent link: https://www.econbiz.de/10011591647
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Length of service versus employee retention factors : hotels in Cape Town, South Africa
Ezeuduji, Ikechukwu Onyekwere; Mbane, Thandokazi Lulu - In: Acta Universitatis Danubius / Oeconomica 13 (2017) 2, pp. 5-16
Persistent link: https://www.econbiz.de/10011960937
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The effects of organizational and personal resources on stress, engagement, and job outcomes
Karatepe, Osman M.; Yavas, Ugur; Babakus, Emin; Deitz, … - In: International journal of hospitality management 74 (2018), pp. 147-161
Persistent link: https://www.econbiz.de/10011924635
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Good or bad staff? : hotel employees' core self-evaluations impacting service effort and service sabotage considering leader-member exchange moderation
Dai, You-De; Zhuang, Wen-Long; Hsu, Shih-Yun; Huan, … - In: Tourism management perspectives : TMP 32 (2019), pp. 1-9
Persistent link: https://www.econbiz.de/10012128981