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Kundennutzenorientierte Erfolgsplanung produktbegleitender Dienstleistungen
Schwab, Carsten - 2010
Persistent link: https://www.econbiz.de/10013437784
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Grundwissen Beratung und Verkauf : Kundengespräch; Verkaufsförderung; Rechtsgrundlagen
Srama, Andrea; Morawa, Kurt - 2008 - 1. Aufl.
Behandelt Arten und Formen des Verkaufs, Kundenorientierung, Kundengspräch, Verkauf von Dienstleistungen und rechtliche Aspekte. Geeignet zur Stoffwiederholung in Ausbildung, Umschulung und Fortbildung sowie zur Prüfungsvorbereitung.
Persistent link: https://www.econbiz.de/10003634920
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An analysis of web service SLA management infrastructures based on the C-MAPE model
Tang, Yazhe; Lutfiyya, Hanaan; Tosic, Vladimir - In: International journal of business process integration … 4 (2009) 3, pp. 209-218
Persistent link: https://www.econbiz.de/10003944224
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Signaling new product reliability with after-sales service contracts
Bakshi, Nitin; Kim, Sang Hyun; Savva, Nicos - In: Management science : journal of the Institute for … 61 (2015) 8, pp. 1812-1829
Persistent link: https://www.econbiz.de/10011338818
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Turning product business into service business : performance contracting as a challenge of SME customer/supplier networks
Buse, Christian; Freiling, Jörg; Weißenfels, Sven - 2001
Persistent link: https://www.econbiz.de/10001632388
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After-sales service contracting : condition monitoring and data ownership
Li, Cuihong; Tomlin, Brian - In: Manufacturing & service operations management : M & SOM 24 (2022) 3, pp. 1494-1510
Persistent link: https://www.econbiz.de/10013270921
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Interaction of after-sales service provider and contract type in a supply chain
Chen, Mengmiao; Hu, Qiying; Wei, Hang - In: International journal of production economics 193 (2017), pp. 514-527
Persistent link: https://www.econbiz.de/10011758504
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The impact of parts obsolescence on contracts for durable goods with after-sales service
Li, Dong; Mishra, Nishant - In: International journal of production research 60 (2022) 16, pp. 5087-5107
Persistent link: https://www.econbiz.de/10013500651
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Contracts, relationships and integration : towards a model of the procurement of complex performance
Lewis, Michael; Roehrich, Jens K. - In: International journal of procurement management 2 (2009) 2, pp. 125-142
Persistent link: https://www.econbiz.de/10003836286
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Vertragsgestaltung bei hybriden Leistungsangeboten : eine ökonomische Betrachtung
Buriánek, Ferdinand - 2009 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003872674