motivation among front desk hotel employees in Iceland. It reviews which employee motivation and satisfaction practices are being … used, and how employees and managers view the role of the HR department dealing with these challenges. Findings, based on … interviews with both managers and employees from a hotel chain in Iceland, suggest that the HR department seems somewhat distant …

Employees are more willing to work and put effort in for an employer that genuinely promotes the greater good. Some are … may mitigate the negative impact on intrinsic motivation. …